Enable "Mail enable webmail client" is grayed

[TausifF]

We had upgraded the panel from 9.5 to 11.0.9. We want to enable "mailenable webmail client", But it is grayed out in the upgraded panel. However the option is available in fresh Plesk 11.0.9 installation.

Do we need to upgrade our mail enable too? Please help!

 

[IgorG]

Have you tried ME upgrade?

 

[TausifF]

Is there any document you can help us with in the process of upgrade? Is there any chance of failure we have to look at?

We have ME V4.26 and the current version is ME V7.06. Please help.

 

[IgorG]

Since Plesk 11.0.9 MU#48 MailEnable has been updated to version 7.06 (upgrade is only for new installations; existing MailEnable installations will not be upgraded)
So, you need to upgrade ME manually. I suppose that you can find instructions on ME site.