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Enable passive FTP?

Stephen Wright

New Pleskian
Hi

My server setup is as follows:
-Windows Server 2008 Web
-Parallels Plesk 9.5.3
-Microsoft FTP publishing service.
-ALGS IS switched off

I try to enable passive FTP through Plesk I get the following message:

Information: Warning: due to active Windows Firewall and Windows Application Layer Gateway Service (ALGS) not allowing to use a custom passive FTP ports range, it is recommended to switch ALGS off. If ALGS service is switched on, passive FTP ports range will be set to default 5001-65535, ignoring any custom values. Refer to Microsoft Windows help files for the information on how to switch ALGS off.

I tried manually adding the firewall rules but it won't allow me. What am I doing wrong? I've seen others have this issue but I am yet to find a rectification.
 
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