• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Enabling Help Desk (ticket system)

G

Goldline

Guest
I dont see an helpdesk icon in the admin/client/domain desktop in plesk.

How do i enable the helpdesk ticket system in plesk allowing customers to send a ticket to the system administrator ?

Thanks in advance,

Goldline
 
Hi,

Check if you have Help Desk option on your Plesk license.
 
Ahey,

Allright i checked my Plesk license (trialkey)

And no i dont have the helpdesk option.

Help Desk : Off

Uhm well i was wondering since im only using it for one domain:

is it also possible to buy the Help Desk feature, without x amount of domains ?

My 2nd question is:
I registered a free domain name through no-ip.com (domain registry provider).
Id like to use this domain for my own website (physical).
What do i need to do, can someone explain this in detail ?

Thanks.
 
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