• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Enabling Help Desk (ticket system)

G

Goldline

Guest
I dont see an helpdesk icon in the admin/client/domain desktop in plesk.

How do i enable the helpdesk ticket system in plesk allowing customers to send a ticket to the system administrator ?

Thanks in advance,

Goldline
 
Hi,

Check if you have Help Desk option on your Plesk license.
 
Ahey,

Allright i checked my Plesk license (trialkey)

And no i dont have the helpdesk option.

Help Desk : Off

Uhm well i was wondering since im only using it for one domain:

is it also possible to buy the Help Desk feature, without x amount of domains ?

My 2nd question is:
I registered a free domain name through no-ip.com (domain registry provider).
Id like to use this domain for my own website (physical).
What do i need to do, can someone explain this in detail ?

Thanks.
 
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