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Error 500 Problem with Plesk Panel Login

Discussion in 'Plesk 11.x for Linux' started by iKovah, Oct 7, 2012.

  1. iKovah

    iKovah New Pleskian

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    [Solved] Error 500 Problem with Plesk Panel Login

    Hello folks,
    i've tried a lot of commands to fix my problem but it's not solved jet.

    I'm getting the Error 500 while trying to log into the plesk panel. Everything else is working fine, all websites are online, mailservice is online etc.
    Strage: i'm getting this error after install TeamSpeak Server on my VPS...?!

    The following errors are displayed in the /var/log/sw-cp-server/error_log

    I allready red the thread about this problem after an update (500 Error after automatic micro-update - Plesk 10.4) but i have two problems:
    1) I'm using Plesk Panel Version 11.0.9
    2) I'm using Ubuntu 10.04

    And now... do i have to reinstall the packages? Or anything other?

    Please help me fast.... =(
     
    Last edited: Oct 8, 2012
  2. OlegN

    OlegN Basic Pleskian Staff Member

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    Could you please show output of command:

    ls -la /usr/lib/sw-cp-server/sw-suexec

    it should be like

    -rws--x--- 1 root sw-cp-server 354661 2011-06-22 11:40 /usr/lib/sw-cp-server/sw-suexec

    if it's not, then set permissions by

    chmod 4710 /usr/lib/sw-cp-server/sw-suexec
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Location:
    Novosibirsk, Russia
  4. iKovah

    iKovah New Pleskian

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    Solved!

    This is really incredible.... really!
    A simple permission change solved the whole problem?!

    Thanks for the help!!!

    And i hope this could help any other admins searching for solutions! =)
     
  5. OlegN

    OlegN Basic Pleskian Staff Member

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    If you have faced with some new issues you can try Plesk Spider Tool http://kb.parallels.com/en/8665

    This tool check plesk and system logs for error messages and suggest KB articles to resolve issues.
     
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