Resolved Error 500 when clicking on the "Subscriptions" and "Domains" page

[matt_p999]

Server operating system version

CentOS 7.9.2009 x86_64

Plesk version and microupdate number

18.0.69.4 #4

Hi,

I can't access individual subscription or the "Domains" page anymore, I have a 500 error :

Message : ERROR: Error: Class "League\Flysystem\WhitespacePathNormalizer" not found (MatchResult.php:23)
Stack trace : __webpack_modules__</r/</<@https://217.160.214.123:8443/cp/javascript/main.js?1748983407:1:14154

Yesterday, the disk space was full because of Plesk backups; there was an xfs error too. After cleaning disk space and running xfs_repair everything worked again as usual except the "Domains" page and the individual subscriptions on the "Subscriptions" page.
So I ran a :

# plesk repair fs -v

And a big list of files mostly in "/usr/local/psa/..." are apparently not found :

The file /usr/local/psa/admin/plib/vendor/league/flysystem/src/Visibility.php was not found.
The file /usr/local/psa/admin/plib/vendor/league/flysystem/src/WhitespacePathNormalizer.php was not found.
....

And at the end :

Do you want to repair incorrect permissions? [Y/n] Y
Repairing incorrect permissions ................................. [FAILED]
- The file /usr/lib64/sw-cp-server/resty/lrucache/pureffi.lua was not found.

If I run :

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-component

It downloads all the packages and I have this message :

You already have the latest version of product(s) and all the selected components installed. Installation will not continue.

I can't find why I can't access those pages, it looks like a permission problem but I don't know where to look for.
Thanks for your help !

 

[Sebahat.hadzhi]

I would suggest opening a ticket with Plesk support for an investigation of the issue on your server. To sign-in and open a ticket please go to:

• https://support.plesk.com

If you got your license from a reseller, your reseller is in charge of providing you with support. You can raise the inquiry with them and they can forward it to our team for further review and investigation.

If the reseller does not provide support, here is an alternative to get support directly from Plesk:

• https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk

 

[matt_p999]

A new Plesk update was available today (18.0.70), running the update completely resolved the issue.