• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Error after Server back up with Plesk 12.0.18

regios287

New Pleskian
My server had some filesystem errors, so my host fix'd it, but now when I go to my Plesk control panel, I get:

ERROR: Exception
Up Level

cannot get group information: Permission denied

Help please? This is urgent, thanks. what should I Do to fix it.
 
Last edited:
Try to fix it with bootstrapper repair procedure:

# /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair
 
I accedential stopped it with ctrl+c when it was on this stage:

Code:
Cumulative upgrade and repair of Plesk (final stage) has been completed.
Reconfiguring mail subsystem.....

I am running it a second time now, but just to note. It has been on there for about 5min almost, does it take a long time?
 
Ok it just finished with this:

Code:
Bootstrapper repair finished.
If problems persist, please check installer logs ('/var/log/plesk/install/plesk_12.0.18_repair.log' and '/var/log/plesk/install/plesk_12.0.18_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.
You have new mail in /var/spool/mail/root

still did not fix it, here is the plesk_12.0.18_repair.log, but weird, I cant find the plesk_12.0.18_repair_problems.log in that directory
 

Attachments

  • plesk_12.0.18_repair.txt
    11 KB · Views: 1
Back
Top