Error after updating Plesk

[vlado]

Hey,

I have one problem: after Plesk last update ( ~10 days ago ) Plesk updating are not working...
Also, i lose a lot of functionality: all stuff connected with email... I cannot create any email account...

In: Install and update Odin Products i have

There are no products for your operating system
( 'CentOS' 'Linux' '6.5' 'x86_64' ) available
from the selected source.

You can try using another source.

Plesk version12.5.30 Update #23, last updated at Feb 20, 2016 03:20 AM

Can i resolve this trough terminal?

on ~/summary.html i have this

If i install Plesk again, from this window, i will destroy all data ( email accounts ) i have?

 

[IgorG]

Try to use the following command in CLI for installation updates

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

[vlado]

Ok, i will try with this tonight.

If this fail, what you think about installing brand new plesk? Will it overwrite current setting / data?

 

[IgorG]

what you think about installing brand new plesk?

Bad idea. It is better to use

# plesk repair installation

instead of re-installation over broken Plesk.

 

[vlado]

Ok, i am just exploring all possibilities:

Is this: ```plesk repair installation``` command that i can run in ssh? or to stick with

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

[IgorG]

Yes, both commands for CLI.
If the first command will not help with updates, run second and then first again.
I hope it will help.

 

[vlado]

Sure, i am gonna do this outside business hours

 

[vlado]

I tried with:

# plesk repair installation

I got error: Errors occurred while performing the following actions: restore mail.

With error stack:

Reconfiguring mail subsystem...
Trying to execute mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... fail
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_imap_restore... fail
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... not found, skipped
==> Checking for: mail_outgoing_restore... fail
==> Checking for: mail_transport_restore... fail
Errors occured in mail restore procedure
Some utilities have exited with errors:
  /usr/lib64/plesk-9.0:/usr/lib64/plesk-9.0/remote_mail_restore:/usr/local/psa/admin/sbin
  /usr/lib64/plesk-9.0:/usr/lib64/plesk-9.0/remote_mail_restore:/usr/local/psa/admin/sbin
  /usr/lib64/plesk-9.0:/usr/lib64/plesk-9.0/remote_mail_restore:/usr/local/psa/admin/sbin
  /usr/lib64/plesk-9.0:/usr/lib64/plesk-9.0/remote_mail_restore:/usr/local/psa/admin/sbin

I can't figure much from this error output.

 

[vlado]

After googling and browsing my server, i notice that i missing this two files:

/var/lib/plesk/mail/auth/passwd.db
/var/lib/plesk/mail/auth/passwd_db_key

I don't have auth folder either.

This command mail_auth_view return empty table.

In maillog i have:
No such user '...' in mail authorization database

My plesk is: 12.5

I tried with:

plesk repair mail

( without success )

/usr/lib64/plesk-9.0/remote_mail_restore/mail_auth_dump

message: This operation is not supported by the service node.

/usr/lib64/plesk-9.0/mail_restore

This command is alias of mhck , same error output as previous post.

As i understand, i need, somehow to restore password.db with mail_auth_dump command

 

[IgorG]

Some utilities have exited with errors: /usr/lib64/plesk-9.0:/usr/lib64/plesk-9.0/remote_mail_restore:/usr/local/psa/admin/sbin

Looks like this case - https://kb.plesk.com/en/122512