error by upgrade to 11.0.9

[JuliuszR]

autoinstaller: Error in execution of /root/parallels/PSA_11.0.9/plesk_getkeyinfo.sh

what to do?

Thanks
Juliusz

 

[abdi]

Please use parameter 'ignore-key-errors' for 'autoinstaller' in order to upgrade Plesk to the latest version.

$PRODUCT_ROOT_D/admin/sbin/autoinstaller --select-release-latest --upgrade-installed-components --ignore-key-errors

 

[OlegN]

Could you please provide OS and plesk version?

Are there other errors in /tmp/autoinstaller.log near string
"autoinstaller: Error in execution of /root/parallels/PSA_11.0.9/plesk_getkeyinfo.sh" ?

 

[IgorG]

It looks the same issue as in thread http://forum.parallels.com/showthread.php?p=628774
Problem is solved.

 

[JuliuszR]

No, isnt solved.
I was trying today and have the same line of error.
version: 10.4.4 Aktualizuj #36ostatnia aktualizacja Cze 19, 2012 03:10 AM
system: Centos.OS 6.2 -Linux 2.6.38.2-xxxx-std-ipv6-64
run: autoinstaller from webinterface

thanks
Juliusz

 

[IgorG]

No, isnt solved.
I was trying today and have the same line of error.
version: 10.4.4 Aktualizuj #36ostatnia aktualizacja Cze 19, 2012 03:10 AM
system: Centos.OS 6.2 -Linux 2.6.38.2-xxxx-std-ipv6-64
run: autoinstaller from webinterface

thanks
Juliusz

Did you get this error right now? It was fixed a few hours ago.

 

[JuliuszR]

Yes, for few minutes - maybe 10 min.

 

[Kirill K]

JuliuszR, please check md5sum for your plesk_getkeyinfo.sh

#md5sum /root/parallels/PSA_11.0.9/plesk_getkeyinfo.sh
b00c59798ef0d3068b2ebbee2daec260 /root/parallels/PSA_11.0.9/plesk_getkeyinfo.sh
#

If it is differrent, problem may be caused by CDN or your custom mirrors.
Try to run autoinstaller with "--source=http://64.131.90.31".