• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Question Error during zip file extraction: filemng failed:

immc

New Pleskian
Server operating system version
Ubuntu 24.04.2 LTS
Plesk version and microupdate number
Plesk Obsidian 18.0.70 Web Host Edition
I'm hoping I can get some direction on resolving the following issue. Basically I'm trying to extract a zip file to install an app purchased from Code Canyon onto this IONOS hosted VPS. For clarity I have multiple VPS servers on which I've installed apps but this is my first time with this specific issue. In this scenario the instructions request that after extracting the the contents of the file I need to zip the folder called 'scripts", upload it to the VPS server and unzip the folder which should allow me to launch the installation from a web browser. This isn't working as I encounter the following error while attempting to extract that zipped file that I uploaded to the VPS:

Error: Unable to extract /httpdocs/_misc/script.zip: filemng failed: Archive: /var/www/vhosts/mydomain.com/httpdocs/_misc/script.zip creating: /var/www/vhosts/mydomain.com/httpdocs/_misc/script/ inflating:

The error repeats for each of the items in this zipped folder.

Checking the logs I see the following:

AH01276: Cannot serve directory /var/www/vhosts/mydomain.com/httpdocs/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive

Attempts to resolve:
- Change permissions on 'script' folder.
- Navigate to Domain > Hosting & DNS > Apache & nginx and place 'gzip off;' in the Additional nginx directives.

In researching I've come across a few threads with filemng failed: but nothing to help me nail down the cause of this specific issue. Seeking feedback or guidance. Any responses appreciated.
 
Perhaps the archive file got corrupted? You can try to test the archive via command line to see if it returns any errors:

Code:
unzip -t /var/www/vhosts/mydomain.com/httpdocs/_misc/script.zip
 
Back
Top