Issue filemng failed: zip error: Interrupted (aborting) filemng: /usr/bin/zip execution failed: *** buffer overflow detected ***: terminated

[Tobias Sorensson]

Server operating system version

Ubuntu 24.04

Plesk version and microupdate number

18.0.64 Update #1

Hello

when we try and do backup via WP Toolkit backup feature. we get this error

filemng failed: zip error: Interrupted (aborting) filemng: /usr/bin/zip execution failed: *** buffer overflow detected ***: terminated

how can we solve this error?

 

[Tobias Sorensson]

see this Bug #2062535 “zip fails when filenames contain unicode character...” : Bugs : zip package : Ubuntu

 

[Sebahat.hadzhi]

Hey, Tobias. As you already discovered this is an Ubuntu bug. We are aware of it and will introduce a fix in one of the upcoming releases. The case is identified with ID EXTWPTOOLK-12140. You may observe our changelog here.
In the meantime, the workaround you can use is:

1. Download zip 3.0.12 package:

wget http://archive.ubuntu.com/ubuntu/pool/main/z/zip/zip_3.0-12build2_amd64.deb

2. Downgrade the package:

dpkg -i zip_3.0-12build2_amd64.deb

3. Put the package on hold:

apt-mark hold zip