Dear Support,
I recently change the plesk administrator password from server user account , after IIS restart unable to log in to Plesk admin panel it says following error message.
ERROR: Exception: Unable to logon user (server\Plesk Administrator): (1326) The user name or password is incorrect. (functions.php:1640)
ERROR: Uncaught exception 'Exception' with message 'Unable to logon user (server\Plesk Administrator): (1326) The user name or password is incorrect.' in D:\Web-Sites\Plesk\admin\plib\common_func.php3:405 Stack trace: #0 D:\Web-Sites\Plesk\admin\plib\common_func.php3(405): plesk_proc_open('D:\Web-Sites\Pl...', Array) #1 D:\Web-Sites\Plesk\admin\plib\common_func.php3(184): proc_open_exec('D:\Web-Sites\Pl...') #2 D:\Web-Sites\Plesk\admin\plib\common_func.php3(139): util_exec('send-error-repo...', Array, 'proc_open', 'D:\Web-Sites\Pl...') #3 D:\Web-Sites\Plesk\admin\plib\Os.php(91): smart_exec('send-error-repo...', Array, 'proc_open') #4 D:\Web-Sites\Plesk\admin\plib\CommonPanel\Exception.php(218): Os::exec('send-error-repo...', Array, 'proc_open') #5 D:\Web-Sites\Plesk\admin\plib\CommonPanel\Exception.php(63): CommonPanel_Exception::_sendRuntimeReportXML('Exception', 'Unable to logon...', 'D:\Web-Sites\Pl...', 1640, 0, '#0 D:\Web-Sites...', 1, '8a4547e75ddd468...', '02461e6ffc8e175...') #6 D:\Web-Sites\Plesk\admin (common_func.php3:405)
Best Regards,
Omantha
I recently change the plesk administrator password from server user account , after IIS restart unable to log in to Plesk admin panel it says following error message.
ERROR: Exception: Unable to logon user (server\Plesk Administrator): (1326) The user name or password is incorrect. (functions.php:1640)
ERROR: Uncaught exception 'Exception' with message 'Unable to logon user (server\Plesk Administrator): (1326) The user name or password is incorrect.' in D:\Web-Sites\Plesk\admin\plib\common_func.php3:405 Stack trace: #0 D:\Web-Sites\Plesk\admin\plib\common_func.php3(405): plesk_proc_open('D:\Web-Sites\Pl...', Array) #1 D:\Web-Sites\Plesk\admin\plib\common_func.php3(184): proc_open_exec('D:\Web-Sites\Pl...') #2 D:\Web-Sites\Plesk\admin\plib\common_func.php3(139): util_exec('send-error-repo...', Array, 'proc_open', 'D:\Web-Sites\Pl...') #3 D:\Web-Sites\Plesk\admin\plib\Os.php(91): smart_exec('send-error-repo...', Array, 'proc_open') #4 D:\Web-Sites\Plesk\admin\plib\CommonPanel\Exception.php(218): Os::exec('send-error-repo...', Array, 'proc_open') #5 D:\Web-Sites\Plesk\admin\plib\CommonPanel\Exception.php(63): CommonPanel_Exception::_sendRuntimeReportXML('Exception', 'Unable to logon...', 'D:\Web-Sites\Pl...', 1640, 0, '#0 D:\Web-Sites...', 1, '8a4547e75ddd468...', '02461e6ffc8e175...') #6 D:\Web-Sites\Plesk\admin (common_func.php3:405)
Best Regards,
Omantha