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Error "Fatal error: File is damaged, please reinstall in Unknown on line 0"

B

barbid

Guest
Hi,

We recently upgraded to version 8.2 (I don't know from which version since I didn't do it). After upgrading, when we launch the Plesk Control panel or "Plesk 8.2 for Windows" we get the following message in our browser:

Fatal error: File is damaged, please reinstall in Unknown on line 0

What does it mean and how does one fix it? Also while troubleshooting this I looked at many PHP files and all I could see were the lines:

<?php
die("The file auth.php3 is part of Plesk distribution. It cannot be run outside of Plesk environment.\n");
__plesk_loader_pragma__('B');
?>

And below that was a lot of garbage text. Was this encrypted or something? Is this related in any way to the Fatal error above? Any help is appreciated.

Barbid.
 
Please try to clean folder %plesk_dir%PrivateTemp.
If it will not help then please contact with SWsoft support.
 
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