error in backup

[funky123]

backup error error is appearing even if we backup any single domain?

End: Loading database...
Start: Resolving links...
Exec 'C:\Program Files\SWsoft\Plesk\admin\bin\sbmng' '--get-host'
End: Resolving links...
Start: Starting Plesk control panel.
Log : Starting service Plesk Name Server
Log : Starting service Task Scheduler
Log : Starting service Plesk PopPass Service
Log : Starting service Plesk SSL Wrapper Service
Log : Starting service Plesk Control Panel Service
Log : Starting service Apache Tomcat
End: Starting Plesk control panel.
Start: Starting services of domains
End: Starting services of domains
psabackup.InternalErrorException: Parent domain not found
at psabackup.wsb_param.GetDomain(XMLRow row, DumpEnv env)
at psabackup.wsb_param.onPreDumpOperation(XMLRow row, DumpEnv env, DumpOperation operation)
at psabackup.DumpEnv.resolveLinks()
at psabackup.DumpEnv.start()
at dump.Progress.runAsync()
at dump.Progress.timer_Tick(Object sender, EventArgs e)


any clues?

 

[Hedgren]

Hi, could it be so that the domain or a client (who owns this domain) is currently in a disabled status in Plesk CP?