Resolved Error in PleskControlPanel after updating in Obsidian

[Lakenet]

Hi,

as subject, after update to Obdsian, PleskControlPanel in IIS Application Pool, died.

Event viever report this error:

The Module DLL C:\Perl64\bin\perl516.dll failed to load. The data is the error.

I have tried everything, Plesk repair, sfc command in Windows, without any good new.

Can I solve?

Many tks,
Giovanni

 

[IgorG]

I'd suggest removing the Perl Module and Unregister it in IIS > Server > Modules. It will fix the issue.

 

[Lakenet]

ok, thanks a lot for the answer, I have only one doubt: if a hosting client needs to have Perl, how do you solve it?
In the event viewer I find, in the System error list, this message:

A listener channel for protocol 'http' in worker process '9080' serving application pool 'PleskControlPanel' reported a listener channel failure. The data field contains the error number.

Tks again,
Giovanni

 

[IgorG]

As far as I remember, Perl support is dropped since Plesk 12.5 version.
If Perl still necessary for websites hosting, this article may be useful:

Plesk no longer licenses ActivePython and ActivePerl for Plesk for Windows. How to avoid violation of the license agreement?

Applicable to: Plesk for Windows Question Plesk no longer licenses ActivePython and ActivePerl for Plesk for Windows. How to avoid violating the license agreement? Answer Note: This article is i...

support.plesk.com

 

[Lakenet]

Forgive me for my ignorance, but I can't find a way to remove Perl from the windows server. I removed it from IIS but PleskControlPanel still doesn't work, giving the same error in Event Viewer.

 

[Lakenet]

Hi,
at this moment the server is working, the only problem is that we cannot access the Plesk panel to better configure the antispam function. All emails arrive as "spam", therefore with the content of the email inserted as an attachment. Meanwhile, is there a way to disable antispam without accessing the web control panel? Unfortunately the "Perl64" directory cannot be deleted, the Activestate site tells us to delete it to uninstall it, and there seems to be no other way to uninstall Perl.

Tks a lot.

 

[IgorG]

Meanwhile, is there a way to disable antispam without accessing the web control panel?

You can do it with mailserver.exe CLI utility with corresponding options: mailserver.exe: Mail Server Options

 

[Lakenet]

Ok, tks again. Correct section obviously it's "spamassasin".

For now we have managed to limit the problems, of course we will have to solve Perl's problem, we will see how to do.

Thanks for the assistance.
Giovanni