Issue Error in scheduled copies of plesk

[Inma]

Hi, I think this is due to a mysql crash... or restart or something while trying to copy and that's why it doesn't copy... am I wrong? Any suggestions or log where to look? thanks

 

[Peter Debik]

Yes, this is a very typical picture of a database server outage during a running backup. It does not necessarily need to be a crash. Just a restart of the database server could also trigger this situation. Does it happen each time when you try to do a backup? Or is that a one-time event?

 

[Inma]

it happens to me twice a day-night

And it doesn't match the copies

is that the copy is made and MySQL is already down or crashing

I can't find the culprit for the reboots

I have already done a Plesk repair and the same thing happens

 

[Peter Debik]

In your syslog (/var/log/messages or /var/log/syslog or similar) you'll find mariadb log entries on the crash. These will normally show the reason why there is a problem.