Error: Incorrect DNS record values were specified.

[LegionFX]

So everytime i try to add websitequick preview on hosted domain i get this.
I have this problem since forever i hosnestly i cant find a solution.

My DNS template :

<domain>. NS ns2.xxx.xx.
<domain>. NS ns1.xxx.xx.
<domain>. A <ip.web>
<domain>. MX (10) mail.<domain>.
<domain>. TXT v=spf1 +a +mx -all +a:<hostname>
ftp.<domain>. CNAME <domain>.
mail.<domain>. A <ip.mail>
webmail.<domain>. A <ip.webmail>

My Main domain dns :

xxx.pt. MX (10) mail.xxx.pt.
lists.xxx.pt. CNAME xxx.pt.
clientes.xxx.pt. A MAIN IP
google._domainkey.xxx.pt. TXT v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDHzXqlozQP6EjtGG/W7ckp0QQB0iw+iyxLkOBMb3DhTU+sePDd79MJ74A3hqTU4Z0tMizFA2vfMdWp/YgZFvxmORFzh7KiYLozAmJhL51O4jvK/5pgCm+wnNhaxgeb/h3VvVnhAc3PEK56QgJm9L2dBcBN1Q+loZbcCB9oSrvG9QIDAQAB
ftp.xxx.pt. CNAME xxx.pt.
mail.xxx.pt. A MAIN IP
xxx.pt. NS ns2.xxx.pt.
webmail.xxx.pt. A MAIN IP
xxx.pt. A MAIN IP
xxx.pt. NS ns1.xxx.pt.
sites.xxx.pt. CNAME ghs.googlehosted.com.
email.xxx.pt. CNAME ghs.googlehosted.com.
xxx.pt. MX (5) alt2.aspmx.l.google.com.
xxx.pt. MX (5) alt1.aspmx.l.google.com.
xxx.pt. MX (0) aspmx.l.google.com.
xxx.pt. TXT v=spf1 mx include:_spf.google.com ~all
xxx.pt. MX (10) aspmx2.googlemail.com.
xxx.pt. MX (10) aspmx3.googlemail.com.
drive.xxx.pt. CNAME ghs.googlehosted.com.
calendario.xxx.pt. CNAME ghs.googlehosted.com.
ns2.xxx.pt. A DNS 2 IP
ns1.xxx.pt. A DNS 1 IP
www.xxx.pt. CNAME xxx.pt.

Any help would be apreciated. This is bugging me since version 11 of plesk

 

[IgorG]

Try to find this incorrect record in dns_recs_t table of psa database and remove it. Also you can try fix it with

# plesk repair dns

 

[LegionFX]

plesk psa database contains this :

<domain>. NS ns2.xxx.xx.
<domain>. NS ns1.xxx.xx.
<domain>. A <ip.web>
<domain>. MX (10) mail.<domain>.
<domain>. TXT v=spf1 +a +mx -all +a:<hostname>
ftp.<domain>. CNAME <domain>.
mail.<domain>. A <ip.mail>
webmail.<domain>. A <ip.webmail>

so nothing wrong from my point of view.
plesk repair dns :
Error messages: 0; Warnings: 0; Errors resolved: 0

im lost

 

[UFHH01]

Hi LegionFX,

you could use:

plesk db​

... to connect to your psa database over the command line

Now you can list the possible results in your psa database:

select domains.name as domain, dns_recs.id as dns_recs_id, dns_recs.host, dns_recs.type, dns_recs.val from domains, dns_recs where domains.dns_zone_id=dns_recs.dns_zone_id and dns_recs.host like 'www.%' and domains.name='DOMAIN.TLD';

... which may look like this:

+---------------+-------------+--------------------+-------+----------------+
| domain        | dns_recs_id | host               | type  | val            |
+---------------+-------------+--------------------+-------+----------------+
| DOMAIN.TLD    |          XX | www.DOMAIN.TLD.    | CNAME | DOMAIN.TLD.    |
+---------------+-------------+--------------------+-------+----------------+

... and afterwards, you might delete the found record with:

delete from dns_recs where id=XX;

( "XX" is the ID of the found record )

 

[LegionFX]

i see where you are getting however :

+-----------+-------------+----------------+-------+------------+
| domain | dns_recs_id | host | type | val |
+-----------+-------------+----------------+-------+------------+
| xxx.pt | 15 | www.xxx.pt. | CNAME | xxx.pt. |
+-----------+-------------+----------------+-------+------------+

then:
MariaDB [psa]> delete from dns_recs where id=15;
Query OK, 1 row affected (0.05 sec)

Record deleted. And still:
Error: Incorrect DNS record values were specified.
when trying to put that domain to website quickpreview.

 

[UFHH01]

Hi LegionFX,

pls. consider to restart your services, after you changed something over the command line ( configuration file(s), or/and database entries ).

Plesk for Linux services logs and configuration files ( KB - article: 111 283 )​