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Error on Install/Upgrade Plesk Panel

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by evgenyz, Feb 17, 2011.

  1. evgenyz

    evgenyz Guest

    0
     
    Hi,
    I have trying to install plesk panel, and have unexpected exception
    Link Download Error Log - return empty file, so I have only log that displayed on install process window

    installing MySQL ODBC driver...
    installing FastCGI...
    installing FastCGI...
    installing Horde webmail...
    installing Parallels Premium Antivirus...
    installing SiteBuilder...
    Installing patches...
    File downloading PANEL-WIN_10.1.1/microupdates/MU2/common/HomeController.php_: Unexpected exception catched
     
  2. Jerry-H

    Jerry-H Guest

    0
     
    Unexpected exception catched during upgrade to 10.1

    I am having problems with Plesk 10.0.1 update to 10.1
    I have been trying for a a month to get plesk 10 running. I have resinstalled Windows 2008 enterprise (r2) several times.

    Any help would be great. So I give up on 10.x and install 9.x?



    Starting installation of packages
    installing Microsoft Visual C++ 2005 Redistributable...
    installing Microsoft Visual C++ 2005 Redistributable (x64)...
    upgrading Parallels Panel Engine...
    upgrading Parallels Panel core components...
    updating security...
    upgrading Parallels Panel...
    upgrading Parallels Panel Skins...
    upgrading Parallels Panel Backup and Restoration module...
    upgrading PHP5 script engine...
    upgrading Horde webmail...
    upgrading SiteBuilder...
    Installing patches...
    File downloading PANEL-WIN_10.1.1/microupdates/MU2/common/HomeController.php_: Unexpected exception catched
     
  3. IgorG

    IgorG Forums Analyst Staff Member

    49
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    Could you please check on which IP address hostname autoinstall-win.pp.parallels.com is resolvable from this server?
    Also I can say that you have correctly completed upgrade but only some micro-updates were not correctly installed. Try to run autoinstaller again for completing micro updates installation.
     
  4. Jerry-H

    Jerry-H Guest

    0
     
    If I run the auto installer again, I get the same results
     
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