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Forwarded to devs Error on upgrades and uninstall of PostGreSQL failed

Kamel Msaoubi

New Pleskian
TITLE:
Error on upgrades and uninstall of PostGreSQL failed​
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:
OS: ‪Debian 9.5‬
Produit: Plesk Onyx 17.9.10
​
PROBLEM DESCRIPTION:
Hello,

I have some troubleshooting on my server. They are about my upgrades. The error log is following (1. Upgrade error log )
The error seems to be in upgrade of PostGreSql Server. I have installed this service in order to make some tests. It is unused now and I have tried to uninstall it but it gave me errors too (2. Uninstall error log). Logs file are in attachments.
Do you have a solution ?

Thx in advance​
STEPS TO REPRODUCE:
Try to upgrade Plesk with PostGreSql Server service installed​
ACTUAL RESULT:
Errors in upgrade and uninstall​
EXPECTED RESULT:
No errors​
ANY ADDITIONAL INFORMATION:
​
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:
Help with sorting out​
 

Attachments

  • Logs files.zip
    6.6 KB · Views: 2
Hi @Kamel Msaoubi

Please clarify: is the PostgreSQL server was removed after it operation was finished?

I do not see any errors related to the PostgreSQL in the attached logs.

I see the issues with updating of KernelCare module, but in fact, it's not related to Plesk Preview of PostgreSQL server.

-----------
Setting up kernelcare (2.16-5) ...
pyOpenSSL module is not found. To be able to validate SSL certificates of hosts with SNI support please, install pyOpenSSL >= 0.13
depmod: ERROR: could not open directory /lib/modules/4.9.103-xxxx-std-ipv6-64: No such file or directory
depmod: FATAL: could not search modules: No such file or directory
dpkg: error processing package kernelcare (--configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
kernelcare
E: Sub-process /usr/bin/dpkg returned an error code (1)
Bootstrapper has finished action (exec time: 2 sec.): parent_name='PLESK_17_9_10', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; /etc/init.d/psa restart; :'', m_arch='', output: ~empty
------------
 
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