Question ERROR Plesk Exception Database

[PatriceA]

Server operating system version

Centos 7

Plesk version and microupdate number

18.0.68

Hi,
Impossible to login to plesk from login_up.php

Internal errorError: ERROR: Plesk\Exception\Database: DB query failed: SQLSTATE[HY000]: General error: 1030 Got error -1 from storage engine, query was: INSERT INTO `sessions` (`sess_id`, `type`, `login`, `ip_address`, `login_time`, `modified`, `lifetime`) VALUES (?, ?, ?, ?, ?, ?, ?) (Mysql.php:79)

Do you have a solution or a procedure?

 

[Sebahat.hadzhi]

Hi, @PatriceA . The first thing I would recommend checking is whether there's available space left on the server. Through Plesk UI > Tools & Settings > Info and Statistics. Through the command line:

df -h

 

[PatriceA]

Hi @Sebahat.hadzhi , thanks you, I have this response to df -h

Filesystem Size Used Avail Use% Mounted on
devtmpfs 16G 0 16G 0% /dev
tmpfs 16G 0 16G 0% /dev/shm
tmpfs 16G 74M 16G 1% /run
tmpfs 16G 0 16G 0% /sys/fs/cgroup
/dev/md3 1.9T 297G 1.6T 16% /
/dev/md2 1019M 185M 834M 19% /boot
tmpfs 3.2G 0 3.2G 0% /run/user/0

 

[Sebahat.hadzhi]

Thank you for the confirmation. Another reason for the issue might be InnoDB corruption - could you please check what's been logged at /var/log/mariadb/mariadb.log?