ERROR: PleskFatalException & Hostname

[WiFly]

I have a mistake when I want to initiate the Antivirus Dr. Web. The mistake is:

Unable to make action: Unable to manage service by drwebmng: drwebmng: Service /etc/init.d/drwebd failed to start
drwebmng: drweb start failed

0: /usr/local/psa/admin/plib/common_func.php3:156
psaerror(string 'Unable to make action: Unable to manage service by drwebmng: drwebmng: Service /etc/init.d/drwebd failed to start drwebmng: drweb start failed')
1: /usr/local/psa/admin/htdocs/server/restart_services.php:28

----------------------------------------------------------------

Also I want to change the hostname of my server. The problem is that I have spent several times to me that I have changed the hostname to a sub-domain of my domain created in Plesk, for example:

My domain created in Plesk: domain.com The hostname that I put is: server.domain.com

I do not know if it is necessary to create a sub-domain inside Plesk in order that it could work because always the server remains without line after changing the hostname.

Thanks

 

[Amin Taheri]

The hostname part is easy

if you have a red hat server:

edit
/etc/sysconfig/network

change the hostname in the file

type
hostname -f

If it is the same as what you typed in, keep going, otherwise type in
hostname "your hostname with out quotes"

edit your /etc/hosts file and put your new hostname there with the IP it resolves to

Restart the network
/etc/init.d/network restart

Go into Plesk UI and go to server and preferences, make sure the hostname of the server matches up there too, if it doesnt then change it


For the DR Web part, are there any further error messages either in console or in /var/log/messages ?

 

[nandar]

I replaced my plesk server to upgrade my OS(from FC2 to CentOS5) and Plesk version 8.1 to 8.2. I updated the latest release of all components by plesk updater. I didn't get any error message during plesk migration or using plesk updater.

After I rebooted the server, I've got exact error message for Drweb.


ERROR: PleskFatalException

Unable to make action: Unable to manage service by drwebmng: drwebmng: Service /etc/init.d/drwebd failed to start
drwebmng: drweb start failed

0: /usr/local/psa/admin/plib/common_func.php3:156
psaerror(string 'Unable to make action: Unable to manage service by drwebmng: drwebmng: Service /etc/init.d/drwebd failed to start drwebmng: drweb start failed')
1: /usr/local/psa/admin/htdocs/server/restart_services.php:28




When I tried to restart drwebd from my server, I got the following error message,
Key file: /opt/drweb/drweb32.key - Key file not found!


I didn't find any error regarding about drweb in /var/log/messages.
Any help greatly apperciated.

 

[Amin Taheri]

anything here?
/var/drweb/log/drwebd.log

Also, I believe Dr Web (from what I have heard from google at least) runs in a demo mode for up to 15 domains or email addresses or something like that, I have also heard people say that once they do an upgrade in plesk or change their plesk license key that dr web no longer works in the demo mode.

From the dr web website it looks like the service is a pay for service and you would probably want to get with them to get a valid license key, but I am not 100% sure.

 

[nandar]

Thanks HostingGuy.

I think it's because I updated DrWeb with plesk updater.
Before that, it worked fine.

Also, after I updated horde with plesk updater, I can't log into webmail anymore. Always shows Authentication failed. It works with Outlook. Just can't log into webmail for all my domains.

I have to redo everything again and this time I have to make sure I don't do the plesk update.

Thanks.