• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Error retrieving version from Plesk API

Status
Not open for further replies.

nlbailey

New Pleskian
I am receiving the error "Error retrieving version from Plesk API: PleskAPIInvalidSecretKeyException : key is not found" on the extension page for the MagicSpam extension. It is keeping my key from registering as valid and means I am unable to enable the extension. Any ideas?

Update: After communication with MagicSpam, removing the extension/license and then renaming the /etc/magicspam folder allowed for a clean reinstall and fixed key issues.
 
Last edited:
Status
Not open for further replies.
Back
Top