Error SMTP + Roundcube

[Manuel_Caramia]

Hi, I have this error:
https://talk.plesk.com/threads/fix-roundcube-errors-in-log-plesk-11-5.297983/
But I have tried to set my timezone, then I added date.timezone into the file described in the error and then I did: service httpd restart. but I have thr same error.
thankyou

 

[IgorG]

What sort of output of following command do you have?

# cat /etc/psa-webmail/roundcube/php.ini | grep date.timezone

 

[Manuel_Caramia]

Hi Igor, this is the output and it is correct but it doesnt work.
[root@orderhosting ~]# cat /etc/psa-webmail/roundcube/php.ini | grep date.timezone
date.timezone = Europe/Rome

 

[UFHH01]

Hi Manuel_Caramia,

the correct setting would be:

date.timezone = "Europe/Rome"

( please don't forget the quotes! )​

 

[Manuel_Caramia]

Hi Manuel_Caramia,

the correct setting would be:

date.timezone = "Europe/Rome"

( please don't forget the quotes! )​

Hi, nothing to do. Now the output is:
[root@orderhosting ~]# cat /etc/psa-webmail/roundcube/php.ini | grep date.timezone
date.timezone = "Europe/Rome"
I tried to add " also in php.ini and restart both apache and postfix but it didnt work. How is it possibile?

 

[IgorG]

Try to add it in system /etc/php.ini file. Or find actual location of this file with

# php -i | grep php.ini

 

[Manuel_Caramia]

Try to add it in system /etc/php.ini file. Or find actual location of this file with

# php -i | grep php.ini

I added it in php.ini but it doesnt work. The output is: date.timezone = Europe/Rome
I tried to add " but it doesnt work

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.