• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Error SMTP + Roundcube

What sort of output of following command do you have?

# cat /etc/psa-webmail/roundcube/php.ini | grep date.timezone
 
Hi Igor, this is the output and it is correct but it doesnt work.
[root@orderhosting ~]# cat /etc/psa-webmail/roundcube/php.ini | grep date.timezone
date.timezone = Europe/Rome
 
Hi Manuel_Caramia,

the correct setting would be:

date.timezone = "Europe/Rome"

( please don't forget the quotes! :) )​
Hi, nothing to do. Now the output is:
[root@orderhosting ~]# cat /etc/psa-webmail/roundcube/php.ini | grep date.timezone
date.timezone = "Europe/Rome"
I tried to add " also in php.ini and restart both apache and postfix but it didnt work. How is it possibile?
 
Try to add it in system /etc/php.ini file. Or find actual location of this file with

# php -i | grep php.ini
 
I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
 
Back
Top