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Error to install Parallels Plesk Panel 11.x for Windows server 2008 R2

Discussion in 'Plesk 11.x for Windows' started by Slipkjor, Sep 11, 2012.

  1. Slipkjor

    Slipkjor New Pleskian

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    when installing the plex Panel using autoinstaller throws me the following error:

    MSI: Property(S): PrimaryVolumeSpaceRequired = 0
    MSI: Property(S): PrimaryVolumeSpaceRemaining = 0
    MSI: Property(S): DOTNETCOREPATH = 1
    MSI: Property(S): IsDotNet20Or40Installed = 1
    MSI: === Logging stopped: 9/10/2012 0:54:44 ===
    Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_11.0.9\thirdparty-msi-Windows-any-x86_64\sqlsmo_x64.msi': Fatal error during installation. (Error code 1603)
    Action '<install-msi-package command-line="ADDDEFAULT=ALL ALLUSERS=1 REBOOT=R" />' failed with error 1603
    Error: Action sequence 'install: installing MSSQL Server Management Objects...' of package 'sql-smo' has been failed with code 1603
    Not all packages were installed.
    Please, contact product technical support.

    hope you can help us.

    Best Regards.

    Jorge Martinez.
    T.S.
    Private IP Services
     
  2. AlexeyK

    AlexeyK New Pleskian Plesk Team

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    Hello Jorge
    This is the culprit.


    sqlsmo_x64.msi package at some period of time tries to find itself, but, under the different name (the actual name could be seen in the autoinstaller process window), in my case it was looking for SHAREDMANAGEMENTOBJECTS.msi

    So in order to fix it you can go directly to the folder C:\ParallelsInstaller\parallels\PANEL-WIN_11.0.9\thirdparty-msi-Windows-any-x86_64\ , copy the package sqlsmo_x64.msi into the same directory, rename the copy to the name it searches for (e.g. SHAREDMANAGEMENTOBJECTS.msi) and run the installer again.

    NOTE: Sometimes installation fails with another MS package - sql_sys_clrtypes_x64, with the same cause - it was looking for itself with name sqlsysclrtypes.msi in my case.

    The problem is in the msi packages themselves, luckily they are verbose enough to define the reason.

    Hope you will sort it out.
    All the Best,
    Alex
     
    Last edited: Sep 18, 2012
  3. almikhailov

    almikhailov New Pleskian Plesk Team

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    Install '.NET Framework 3.5.1' feature

    Please check installation log:
    C:\ParallelsInstaller\autoinstaller3.log

    If you have error:
    MSI: Error! The Microsoft .NET Framework 3.5 or 4.0 must be installed on your computer before you can install Microsoft SQL Server 2012 Management Objects . Please install the .NET Framework 3.5 or 4.0 and then install Microsoft SQL Server 2012 Management Objects .

    go to 'Server Manager -> Features -> Add Features' and install '.NET Framework 3.5.1' feature.
     
  4. sukrusaglam

    sukrusaglam New Pleskian

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    you must uninstall manually given error component.

    find installation folder : sqlsmo_x64.msi file
    run it and select remove or uninstall option.

    next restart plesk installation.
     
  5. ForoutanF

    ForoutanF New Pleskian

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    It works fine for me.
    Thank you.
     
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