- Server operating system version
- Windows Server 2022
- Plesk version and microupdate number
- 18.0.56 Update #2
Hi,
when Plesk try's to update Mod Security this error occurs
This is what i get when i try to manually update
it says IIS 10.0 is required but i have IIS 10.0 installed
I couldn't find any solution by searching it online.
Any help is appreciated <3
when Plesk try's to update Mod Security this error occurs
Code:
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: The installation of the package 'modsecurity' failed with code 1603. (upgrade: Upgrading ModSecurity IIS Module...)
Not all packages were installed.
Visit https://support.plesk.com/ to search for a solution.
This is what i get when i try to manually update
Code:
Installation started in background
Determining the packages that need to be installed.
Downloading file pool/release/PLESK-WIN_18.0.56_13058/dist-windows/owasp-modsecurity-crs.msi: completed.
Downloading file pool/release/PLESK-WIN_18.0.56_13058/thirdparty-windows-x86_64/ModSecurityIIS_2.9.7-64b-64.msi: completed.
Installing packages
Upgrading ModSecurity IIS Module...
MSI: Error! This setup requires IIS 7.0, 8.0 or 10.0. If that's the case, please ensure that the installer is running as administrator or try running it from the 'Apps and features' or 'Add/Remove Programs' menu
Unable to remove product 'modsecurity' (code '{22B04FDB-9BAB-46B0-87B8-A39544ECECD3}') with error 1603
Sub-action 'RemoveMsi' failed with error code: 1603(0x00000643)
Launching component and product checkers...
Downloading file pool/release/PLESK-WIN_18.0.56_13058/reportupdate.exe: 0%
Downloading file pool/release/PLESK-WIN_18.0.56_13058/reportupdate.exe: 100% was finished.
Error: The installation of the package 'modsecurity' failed with code 1603. (upgrade: Upgrading ModSecurity IIS Module...)
Not all packages were installed.
Visit https://support.plesk.com/ to search for a solution.
it says IIS 10.0 is required but i have IIS 10.0 installed
I couldn't find any solution by searching it online.
Any help is appreciated <3