• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Error updating 9.5.2 > 9.5.3

M

M_From_H

Guest
Hi Forum,

my openSUSE 11.2 server worked fine with Plesk 9.5.2. To get rid of the ProFTPD Security Vulnerability, I tried to updated to 9.5.3. It terminated with "Failed to update the Panel",
ERROR while trying to establish test connection Check the error reason(see log file: /tmp/psa-migration-manager_9.5.3_suse11.1.build95101022.03_upgrade.101114.09.24.log), fix and try again
and
error: %post(psa-migration-manager-9.5.3-suse11.1.build95101022.03.x86_64) scriptlet failed, exit status 1
Error: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
Content of /tmp/psa-migration-manager_9.5.3_suse11.1.build95101022.03_upgrade.101114.09.24.log
START psa-migration-manager-9.5.3-suse11.1.build95101022.03 upgrading AT Sun Nov 14 09:24:00 CET 2010
Trying to start service mysql... Checking for service MySQL: ..unused
done
Trying to establish test connection... ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
.....
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
failed
ERROR while trying to establish test connection
Aborting...
STOP psa-migration-manager-9.5.3-suse11.1.build95101022.03 upgrading AT Sun Nov 14 09:26:31 CET 2010

At this point, I couldn't even start Plesk panel, because a mysql error occured. I found a mysql zombie process, killed it and restarted mysql. Since then, Plesk panel (and everything else on my server) seems to work again, but still in v9.5.2. On Start > Updates > appears
"Base packages of Plesk 9.5.2-suse11.1.build95100504.17 Mai 4, 2010 not installed"

Is it a good idea to simply start the update again or is there a risk, to make the situation even worse?

Thank you for your advice.

--
BFN
Michael
 
Additional info

When I enter the update page, I see

Parallels Plesk Panel 10.0.0 autoinstaller__release_action_install
Parallels Plesk Panel 10.0.1 autoinstaller__release_action_install
Parallels Plesk Panel 9.2.1 autoinstaller__release_action_install
Parallels Plesk Panel 9.2.2 autoinstaller__release_action_install
Parallels Plesk Panel 9.2.3 autoinstaller__release_action_install
Parallels Plesk Panel 9.3.0 autoinstaller__release_action_install
Parallels Plesk Panel 9.5.1 autoinstaller__release_action_install
Parallels Plesk Panel 9.5.2 autoinstaller__release_action_install
Parallels Plesk Panel 9.5.3 autoinstaller__release_action_install
 
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