Issue Error updating Plesk to 0.26 and libpython

[pitufo_webmaster]

1. SO: ‪Ubuntu 16.04.6 LTS‬
2. Product: Plesk Obsidian
3. Version: 18.0.26 ( with error, Las ok was in 18.0.23)
4. server VPS in strato

Expand/Collapse Block: error

2020-04-22 09:36:32 INFO: pum is called with arguments: ['--update', '--json', '--', 'libpython2.7', 'libpython2.7-minimal', 'libpython2.7-stdlib', 'libpython3.5', 'libpython3.5-minimal', 'libpython3.5-stdlib', 'python2.7', 'python2.7-minimal', 'python3.5', 'python3.5-minimal']
2020-04-22 09:36:34 INFO: updating packages: python2.7-minimal libpython2.7 python2.7 libpython3.5 python3.5 python3.5-minimal libpython2.7-minimal libpython3.5-stdlib libpython2.7-stdlib libpython3.5-minimal
E:Sub-process /usr/bin/dpkg returned an error code (1)
2020-04-22 09:36:49 ERROR: installArchives() failed
2020-04-22 09:36:49 ERROR: Exited with returncode 1.

Expand/Collapse Block: error 2

Motivo: 2020-04-21 02:14:29 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
2020-04-21 02:14:29 ERROR: Previous Plesk installer call finished unsuccessfully. PUM will not perform any update operations until Plesk installation is fixed.
2020-04-21 02:14:29 ERROR: Exited with returncode 50

 

[pitufo_webmaster]

another issue

• 2020-04-25 11:41:04 INFO: pum is called with arguments: ['--update', '--json', '--', 'distro-info-data']
  [*]2020-04-25 11:41:11 INFO: updating packages: distro-info-data
  [*]E:Sub-process /usr/bin/dpkg returned an error code (1)
  [*]2020-04-25 11:41:14 ERROR: installArchives() failed
  [*]2020-04-25 11:41:14 ERROR: Exited with returncode 1.

 

[pitufo_webmaster]

today issue
evey update, another issue

2020-04-28 10:39:30 INFO: pum is called with arguments: ['--update', '--json', '--', 'libcups2', 'libcupsimage2']
2020-04-28 10:39:31 INFO: updating packages: libcups2 libcupsimage2
E:Sub-process /usr/bin/dpkg returned an error code (1)
2020-04-28 10:39:35 ERROR: installArchives() failed
2020-04-28 10:39:35 ERROR: Exited with returncode 1.

 

[pitufo_webmaster]

one more

2020-05-06 02:15:20 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
2020-05-06 02:15:20 ERROR: Previous Plesk installer call finished unsuccessfully. PUM will not perform any update operations until Plesk installation is fixed.
2020-05-06 02:15:20 ERROR: Exited with returncode 50.

 

[Martin Dias]

1st do you use any cutom repos? if yes disable them and try again
2nd the sniplets you provide are mostly to short to see what is going on

 

[pitufo_webmaster]

2nd the sniplets you provide are mostly to short to see what is going on

these are full text of the popups.
thks for help

today

2020-05-07 09:41:47 INFO: pum is called with arguments: ['--update', '--json', '--', 'libmysqlclient20', 'mysql-client-core-5.7', 'mysql-common', 'mysql-server']
2020-05-07 09:41:50 INFO: updating packages: mysql-server mysql-client-core-5.7 mysql-common libmysqlclient20
E:Sub-process /usr/bin/dpkg returned an error code (1)
2020-05-07 09:41:58 ERROR: installArchives() failed
2020-05-07 09:41:58 ERROR: Exited with returncode 1.

 

[Martin Dias]

Can u send us the output for:

dpkg -l | grep  -v ^ii

and:

cat /etc/apt/sources.list $(find /etc/apt/sources.list.d/ -type f -iname *.list | grep \.list$) | grep -v \#

(run them over ssh)

 

[pitufo_webmaster]

for : dpkg -l | grep -v ^ii

Deseado=desconocido(U)/Instalar/eliminaR/Purgar/retener(H)
| Estado=No/Inst/ficheros-Conf/desempaqUetado/medio-conF/medio-inst(H)/espera-disparo(W)/pendienTe-disparo
|/ Err?=(ninguno)/requiere-Reinst (Estado,Err: mayúsc.=malo)
||/ Nombre Versión Arquitectura Descripción
+++-==================================-================================================-============-==============================================================================================
iF php7.0-fpm 7.0.33-0ubuntu0.16.04.14 amd64 server-side, HTML-embedded scripting language (FPM-CGI binary)

for : cat /etc/apt/sources.list $(find /etc/apt/sources.list.d/ -type f -iname *.list | grep \.list$) | grep -v \#

deb ftp://ftp.stratoserver.net/pub/linux/ubuntu xenial main restricted universe
deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu xenial main restricted universe

deb ftp://ftp.stratoserver.net/pub/linux/ubuntu xenial-updates main restricted universe
deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu xenial-updates main restricted universe

deb ftp://ftp.stratoserver.net/pub/linux/ubuntu xenial-security main restricted universe
deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu xenial-security main restricted universe

deb ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.26_2994/ xenial extras
deb ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP56_17 xenial all
deb ftp://ftp.stratoserver.net/pub/plesk/PHP73_17/ xenial all

thks for your time

 

[pitufo_webmaster]

today issue

2020-05-08 13:52:24 INFO: pum is called with arguments: ['--update', '--json', '--', 'ldap-utils', 'libldap-2.4-2']
2020-05-08 13:52:26 INFO: updating packages: libldap-2.4-2 ldap-utils
E:Sub-process /usr/bin/dpkg returned an error code (1)
2020-05-08 13:52:33 ERROR: installArchives() failed
2020-05-08 13:52:33 ERROR: Exited with returncode 1.

 

[Martin Dias]

Can you check the logs if there is anything additional?
/var/log/dpkg.log
/var/log/apt/*

 

[obendev]

I've always had this issue when having additional repos / ppas / sources.

 

[pitufo_webmaster]

new issue today updating

Expand/Collapse Block: 18.0.26

Installation started in background
Comprobando si se resuelven las dependencias del paquete.
Instalando paquetes
Reading package lists...
Building dependency tree...
Reading state information...
The following NEW packages will be installed:
pp18.0.27-bootstrapper
The following packages will be upgraded:
sw-engine-cli-2.27
1 upgraded, 1 newly installed, 0 to remove and 61 not upgraded.
1 not fully installed or removed.
Need to get 5060 kB of archives.
After this operation, 464 kB of additional disk space will be used.
Get:1 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.27_3171 xenial/all amd64 sw-engine-cli-2.27 amd64 2.27.7-ubuntu.16.04.200420.1018 [4881 kB]
Get:2 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.27_3171 xenial/all amd64 pp18.0.27-bootstrapper amd64 18.0-v.ubuntu.16.04+p18.0.27.0+t200506.1801 [179 kB]
N: Ignoring file 'plesk.list.ai_back' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
Fetched 5060 kB in 1s (3719 kB/s)
(Reading database ... (Reading database ... 5%(Reading database ... 10%(Reading database ... 15%(Reading database ... 20%(Reading database ... 25%(Reading database ... 30%(Reading database ... 35%(Reading database ... 40%(Reading database ... 45%(Reading database ... 50%(Reading database ... 55%(Reading database ... 60%(Reading database ... 65%(Reading database ... 70%(Reading database ... 75%(Reading database ... 80%(Reading database ... 85%(Reading database ... 90%(Reading database ... 95%(Reading database ... 100%(Reading database ... 89780 files and directories currently installed.)
Preparing to unpack .../sw-engine-cli-2.27_2.27.7-ubuntu.16.04.200420.1018_amd64.deb ...
Unpacking sw-engine-cli-2.27 (2.27.7-ubuntu.16.04.200420.1018) over (2.27.6-ubuntu.16.04.200325.1559) ...
Selecting previously unselected package pp18.0.27-bootstrapper.
Preparing to unpack .../pp18.0.27-bootstrapper_18.0-v.ubuntu.16.04+p18.0.27.0+t200506.1801_amd64.deb ...
Unpacking pp18.0.27-bootstrapper (18.0-v.ubuntu.16.04+p18.0.27.0+t200506.1801) ...
Setting up php7.0-fpm (7.0.33-0ubuntu0.16.04.14) ...
Unsafe symlinks encountered in /run/php, refusing.
Job for php7.0-fpm.service failed because the control process exited with error code. See "systemctl status php7.0-fpm.service" and "journalctl -xe" for details.
invoke-rc.d: initscript php7.0-fpm, action "start" failed.
[0;1;31m*[0m php7.0-fpm.service - The PHP 7.0 FastCGI Process Manager
Loaded: loaded (/lib/systemd/system/php7.0-fpm.service; enabled; vendor preset: enabled)
Drop-In: /lib/systemd/system/php7.0-fpm.service.d
`-limit_nofile.conf
Active: [0;1;31mfailed[0m (Result: exit-code) since Wed 2020-05-13 10:40:58 CEST; 27ms ago
Process: 10345 ExecStart=/usr/sbin/php-fpm7.0 --nodaemonize --fpm-config /etc/php/7.0/fpm/php-fpm.conf [0;1;31m(code=exited, status=78)[0m
Process: 10336 ExecStartPre=/usr/lib/php/php7.0-fpm-checkconf (code=exited, status=0/SUCCESS)
Main PID: 10345 (code=exited, status=78)

May 13 10:40:58 h2722569.stratoserver.net php-fpm7.0[10345]: [13-May-2020 10:...
May 13 10:40:58 h2722569.stratoserver.net php-fpm7.0[10345]: [13-May-2020 10:...
May 13 10:40:58 h2722569.stratoserver.net php-fpm7.0[10345]: [13-May-2020 10:...
Hint: Some lines were ellipsized, use -l to show in full.
dpkg: error processing package php7.0-fpm (--configure):
subprocess installed post-installation script returned error exit status 1
Setting up sw-engine-cli-2.27 (2.27.7-ubuntu.16.04.200420.1018) ...
Setting up pp18.0.27-bootstrapper (18.0-v.ubuntu.16.04+p18.0.27.0+t200506.1801) ...
Errors were encountered while processing:
php7.0-fpm
E: Sub-process /usr/bin/dpkg returned an error code (1)
Iniciando los verificadores del producto y componentes...
Descargando archivo report-update: 0%
Descargando archivo report-update: 100% finalizado.
Descargando archivo pool/PSA_18.0.27_3171/examiners/py_launcher.sh: 0%
Descargando archivo pool/PSA_18.0.27_3171/examiners/py_launcher.sh: 100% finalizado.
Error: Se ha producido un error cuando se intentaban instalar los paquetes.
¡Importante! Puede que su software no esté operativo.
Visite Plesk Help Center para encontrar una solución.

 

[pitufo_webmaster]

Expand/Collapse Block: today issue

Update failed.

2020-05-14 10:49:28 INFO: pum is called with arguments: ['--update', '--json', '--', 'file', 'libmagic1', 'libsystemd0', 'libudev1', 'systemd', 'systemd-sysv', 'udev']
2020-05-14 10:49:32 INFO: updating packages: libsystemd0 udev libmagic1 libudev1 systemd-sysv systemd file
E:Sub-process /usr/bin/dpkg returned an error code (1)
2020-05-14 10:49:56 ERROR: installArchives() failed
2020-05-14 10:49:56 ERROR: Exited with returncode 1.

 

[pitufo_webmaster]

today issue updating

Expand/Collapse Block: 15 may 2020

2020-05-15 09:23:54 INFO: pum is called with arguments: ['--update', '--json', '--', 'apt', 'apt-utils', 'libapt-inst2.0', 'libapt-pkg5.0']
[*]2020-05-15 09:23:56 INFO: updating packages: libapt-inst2.0 apt libapt-pkg5.0 apt-utils
[*]E:Sub-process /usr/bin/dpkg returned an error code (1)
[*]2020-05-15 09:24:31 ERROR: installArchives() failed
[*]2020-05-15 09:24:31 ERROR: Exited with returncode 1