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ERROR: Upgrade Plesk 7.1.6 to Plesk 7.5.1

W

waa2k

Guest
It had Plesk 7.1.6 and it executes the autoinstalador of plesk via the Control Panel to update to the 7.5.1 and it did not work:

It leaves east error in my panel:
Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined. 0: /usr/local/psa/admin/auto_prepend/auth.php3:2 psaerror(string "Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.")

I have tried to install according to the recommendations but I have not been successful, please I am thankful that they can review the error that leaves to me. next I copy the taken actions and log (he is urgent please) thanks.

lower the installer who happened to me as Link and soon executes

#./psa_installer_v2.0.0_build75041129.17_os_RedHat_el3_i686

Autoinstaller exited.

You can refer to file
/tmp/psa_installer_v2.0.0_build75041129.17_os_RedHat_el3_i686.log
where autoinstaller has logged its actions.


#tail -n100 /tmp/psa_installer_v2.0.0_build75041129.17_os_RedHat_el3_i686.log

Retrieving Plesk files
---

Preparing for packages installation...
----- begin of output -----
Installing /PSA_7.5.1/rpm_RedHat_el3/base/psa-api-common-7.5.1-rhel3.build75041216.14.i586.rpm
Installing /PSA_7.5.1/rpm_RedHat_el3/base/psa-api-cli-7.5.1-rhel3.build75041216.14.i586.rpm
Installing /PSA_7.5.1/rpm_RedHat_el3/opt/api/psa-api-rpc-1.3.2-3.1.i586.rpm
Installing /PSA_7.5.1/rpm_RedHat_el3/opt/api/psa-agent-1.3.2-3.1.i586.rpm
file /usr/local/psa/bin/anonftp.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/certificate.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/cfsetting.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/client.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/client_pref.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/cu_plesk_component.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/cu_plesk_get_menu.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/database.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/dns.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/domain.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/domain_pref.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/init_conf.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/ipmanage.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/mail.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/maillist.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/protdir.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/server_pref.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/spamassassin.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/subdomain.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/traffic.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17
file /usr/local/psa/bin/webuser.sh from install of psa-api-cli-7.5.1-rhel3.build75041216.14 conflicts with file from package psa-7.1.6-rhel3.build71041118.17

----- end of output -----
packages failed to install: Not all required packages were installed.
===> Autoinstaller: stopped logging


After that it tries to install by means of the RPM's

# rpm -Uvh *
error: Failed dependencies:
psa < 7.2.0 is needed by (installed) psa-agent-1.3.2-2_psa7.1
psa = 7.1.6 is needed by (installed) psa-bu-7.1.6-rhel3.build71041118.17

# rpm -Uvh psa-7.5.1-rhel3.build75041216.14.i586.rpm
error: Failed dependencies:
psa-api-cli >= 7.5.1 is needed by psa-7.5.1-rhel3.build75041216.14
psa-api-common >= 7.5.1 is needed by psa-7.5.1-rhel3.build75041216.14
psa < 7.2.0 is needed by (installed) psa-agent-1.3.2-2_psa7.1
psa = 7.1.6 is needed by (installed) psa-bu-7.1.6-rhel3.build71041118.17

Also it tries stopping psa:
# /etc/rc.d/init.d/psa stopall

And profit not to even solve (the panel this with error and I cannot even migrate of version of the Plesk), I hope that somebody already has had this experience and can help me, thanks.


Atte.

Willy Acuña A.
willy@yarkan.com.pe
Móvil (511)+ 97923512
Telf. (511)+ 381-8565
Lima 25, Lima - Perú
 
Hi,

looks like those *api* (Plesk Agent) rpms are your showblocker.

Try and install these packages manually:

Code: 
rpm -Uhv --force --nodeps /PSA_7.5.1/rpm_RedHat_el3/base/psa-api-common-7.5.1-rhel3.build75041216.14.i586.rpm
rpm -Uhv --force --nodeps /PSA_7.5.1/rpm_RedHat_el3/base/psa-api-cli-7.5.1-rhel3.build75041216.14.i586.rpm
rpm -Uhv --force --nodeps /PSA_7.5.1/rpm_RedHat_el3/opt/api/psa-api-rpc-1.3.2-3.1.i586.rpm
rpm -Uhv --force --nodeps /PSA_7.5.1/rpm_RedHat_el3/opt/api/psa-agent-1.3.2-3.1.i586.rpm

Then try autoupdater again.

Regards,

Bobby
 
Friends, already I managed to install via SSH the Plesk 7,5,1 thanks to Bobby.

...

Installing /PSA_7.5.1/rpm_RedHat_el3/opt/migration/psa-migration-manager-7.5.1-r
hel3.build75041216.14.i586.rpm

----- end of output -----

packages installed successfully.

===> Autoinstaller: stopped logging at Mon Jan 3 13:58:44 2005

Soon it executes to see the installed thing:

[root@keey root]# rpm -qa | grep psa
psacct-6.3.2-27
drweb-4.32.2-rh2_psa
psa-key-7.1-rhel3.build71041118.17
psa-locale-base-en-US-7.5.1-rhel3.build75041216.14
psa-courier-imap-add-7.5.1-rhel3.build75041216.14
psa-api-common-7.5.1-rhel3.build75041216.14
psa-proftpd-1.2.10-rhel3.build75041216.14
perl-HTML-Tree-3.16-60psa
psa-spamassassin-7.5.1-rhel3.build75041216.14
psa-api-rpc-protocol-1.3.2-3.1
psa-locale-base-en-7.1.6-rhel3.build71041118.17
psa-7.1.6-rhel3.build71041118.17
psa-pre-keyupdate-7.5.1-rhel3.build75041216.14
psa-key-7.5-rhel3.build75041216.14
psa-qmail-1.03-rhel3.build75041216.14
psa-proftpd-xinetd-1.2.10-rhel3.build75041216.14
psa-api-cli-7.5.1-rhel3.build75041216.14
psa-agent-1.3.2-3.1
psa-7.5.1-rhel3.build75041216.14
mod_webapp-4.1.29-40psa.rhel3
frontpage-5.0-70psa.rhel3
perl-Font-AFM-1.18-60psa
perl-HTML-Format-1.23-50psa
perl-MLDBM-2.01-60psa
psa-bu-7.5.1-rhel3.build75041216.14
psa-api-rpc-doc-1.3.2-3.1
psa-logrotate-3.7-rhel3.build75041216.14
psa-api-rpc-1.3.2-3.1
psa-tomcat-configurator-7.5.1-rhel3.build75041216.14
perl-FreezeThaw-0.43-60psa
perl-MLDBM-Sync-0.30-60psa
psa-qmail-rblsmtpd-0.70-rhel3.build75041216.14
psa-migration-manager-7.5.1-rhel3.build75041216.14

and he appears psa in two versions: this good? or I must remove the old one
- psa-7.1.6-rhel3.build71041118.17
- psa-7.5.1-rhel3.build75041216.14

- psa-key-7.1-rhel3.build71041118.17
- psa-key-7.5-rhel3.build75041216.14

And it leaves the following error when I enter the panel https://mi_dominio_ejemplo:8443/

Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined. 0: /usr/local/psa/admin/auto_prepend/auth.php3:2 psaerror(string "Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.")


It seems that already I settle, single that the PSA does not let to me enter the panel by the error that leaves to me; I must do something more? I have not installed any new key of the Plesk, in the Web of Plesk mentioned that he was automatic, I hope not to be mistaken, I wait for its contributions again, I hope to solve to urgent east problem, thanks.

PS: it would please to know me if to him step somewhat similar to somebody and that she did?

Warm greetings,

Atte.

Willy Acuña A.
willy@yarkan.com.pe
Móvil (511)+ 97923512
Telf. (511)+ 381-8565
Lima 25, Lima - Perú
 
Hi,

I would recommend the following:

Code: 
rpm -e psa-7.1.6-rhel3.build71041118.17
rpm -e psa-key-7.1-rhel3.build71041118.17

And then ...

Code: 
rpm -Uhv --force /PSA_7.5.1/rpm_RedHat_el3/base/*.rpm

Regards,

Bobby
 
Bobby thanks for your suggestions have served much to me, already all this working.

Saludos cordiales,

Atte.

Willy Acuña A.
willy@yarkan.com.pe
Móvil (511)+ 97923512
Telf. (511)+ 381-8565
Lima 25, Lima - Perú
 
When you do this will it remove the complete psa database?

I mean i have a productive server (90 domains) and have the same problem. I am afraid that if i do this i will break the psa server and all my domains and clients will be gone.

Could you tell me if you have done this on a productive server?

thanks for your reply
 
Make a backup of the database just in case ... it shouldn't cause any harm to the database but a backup takes seconds to make.
 
Hello.

If he is a server in production with 11 dominions and everything has happened with total normality.

Saludos cordiales,

Atte.

Willy Acuña A.
willy@yarkan.com.pe
Móvil (511)+ 97923512
Telf. (511)+ 381-8565
Lima 25, Lima - Perú
 
Thanks for you reply,

But now when i do this i get this error

10:psa-logrotate ########################################### [ 67%]
11:eek:sCommerce ########################################### [ 73%]
12:Mambo ########################################### [ 80%]
13:psa-api-common ########################################### [ 87%]
===> Reading /etc/tomcat4/tomcat4.conf ...
===> Updating /etc/psa/psa.conf...

Trying to define super-server internet daemon type... xinetd
Trying to check if xinetd daemon is running... done
===> Reading /etc/psa/psa.conf ...

Trying to stop MySQL server... done
Making some checks before upgrading

Now BIND server shutting down...

Trying to stop BIND server... done
Trying to start BIND server... done

BIND server starts Ok.

Trying to start MySQL server... done
Trying to establish test connection... connected
Trying to stop MySQL server... done
VERSION MISMATCH:
PLESK DATABASE VERSION: 075
PLESK INSTALLATION VERSION: 071

ERROR while trying to check version match
Check the error reason(see log file: /tmp/psa_7.5.1_FedoraCore_2_build75041216.15_upgrade.log), fix and try again

Aborting...

error: %pre(psa-7.5.1-fc2.build75041216.15) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping psa-7.5.1-fc2.build75041216.15
14:psa-api-cli ########################################### [ 93%]

everything else is okay... but still the same problem as noticed above.
 
I have the same mismatching database problem... did you solve it? I was acutally trying to get 8.0.0
My output:
Code: 
Get Plesk product packages.
Get system update packages.
Start packages installation
Install package psa
 Trying to define super-server internet daemon type... xinetd
 Trying to check if xinetd daemon is running... done

 Trying to stop MySQL server... done
 Trying to start MySQL server... done
 Trying to establish test connection... connected
 Making some checks before upgrading

 Now BIND server shutting down...

 Trying to stop BIND server... done
 Trying to start BIND server... done

 BIND server starts Ok.

VERSION MISMATCH:
PLESK DATABASE VERSION: 075
PLESK INSTALLATION VERSION: 071

ERROR while trying to check version match
Check the error reason(see log file: /tmp/psa_8.0.0_RedHat_el3_build80060331.13_upgrade.log), fix and try again

Aborting...

error: %pre(psa-8.0.0-rhel3.build80060331.13) scriptlet failed, exit status 1
error:   install: %pre scriptlet failed (2), skipping psa-8.0.0-rhel3.build80060331.13
Error while execute command rpm -U /root/psa/PSA_8.0.0/dist-rpm-RedHat-el3-i386/base/psa-8.0.0-rhel3.build80060331.13.i586.rpm 
ERROR: error while executing RPM
ERROR: Installation failed
 
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