• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

error upgrading from 11.0 to 11.5

reparaciononline

New Pleskian
Hi, i trying upgrade the plesk and after the process i can't login in panel in domain:8443, show:
ERROR: Zend_Db_Statement_Exception
SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.ServiceNodeProperties' doesn't exist

0: Pdo.php:234
Zend_Db_Statement_Pdo->_execute(array)
1: Statement.php:300
Zend_Db_Statement->execute(array)
2: Abstract.php:479
Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `ServiceNodeProperties`', array)
3: Abstract.php:238
Zend_Db_Adapter_Pdo_Abstract->query(string 'DESCRIBE `ServiceNodeProperties`', array)
4: Mysql.php:19
Db_Adapter_Pdo_Mysql->query(string 'DESCRIBE `ServiceNodeProperties`')
5: Mysql.php:169
Zend_Db_Adapter_Pdo_Mysql->describeTable(string 'ServiceNodeProperties', NULL null)
6: Abstract.php:835
Zend_Db_Table_Abstract->_setupMetadata()
7: Abstract.php:874
Zend_Db_Table_Abstract->_setupPrimaryKey()
8: Abstract.php:982
Zend_Db_Table_Abstract->info()
9: Select.php:100
Zend_Db_Table_Select->setTable(object of type Db_Table_Broker_ServiceNodeProperties)
10: Select.php:78
Zend_Db_Table_Select->__construct(object of type Db_Table_Broker_ServiceNodeProperties)
11: Abstract.php:1018
Zend_Db_Table_Abstract->select()
12: Abstract.php:1331
Zend_Db_Table_Abstract->fetchAll(string '`serviceNodeId` = '1'')
13: Abstract.php:110
Db_Table_Abstract->findByField(string 'serviceNodeId', string '1')
14: Dictionary.php:75
Db_Table_Dictionary->setId(string '1')
15: ServiceNodeProperties.php:36
Db_Table_Dictionary_ServiceNodeProperties->setId(string '1')
16: Dictionary.php:56
Db_Table_Dictionary->__construct(string '1')
17: ServiceNodeProperties.php:27
Db_Table_Dictionary_ServiceNodeProperties->__construct(string '1')
18: ServiceNode.php:56
Db_Table_Row_ServiceNode->properties()
19: Properties.php:75
Service_Node_Properties->_getPropertyValue(string 'synced', integer '0')
20: Unix.php:321
Service_Node_Components_Unix->_getPropertyValue(string 'synced', integer '0')
21: Properties.php:121
Service_Node_Properties->_isPropertiesSynced()
22: Properties.php:31
Service_Node_Properties->__construct(object of type Db_Table_Row_ServiceNode)
23: ServiceNode.php:185
Db_Table_Row_ServiceNode->components()
24: Integration.php:13
Billing_Integration::isLocalBillingInstalled()
25: Connection.php:421
Billing_Connection->isAvailable()
26: RelyingParty.php:18
isSsoEnabled()
27: auth.php3:200

I trying bootstrapper but not resolve this problem...
any idea?
 
Try create psa.ServiceNodeProperties table manually with:

mysql> CREATE TABLE `ServiceNodeProperties` (`serviceNodeId` int(10) unsigned NOT NULL,`name` varchar(255) character set ascii NOT NULL,`value` blob NOT NULL,PRIMARY KEY (`serviceNodeId`,`name`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1;
 
thxs it's works but now i can't login to panel

Try create psa.ServiceNodeProperties table manually with:

mysql> CREATE TABLE `ServiceNodeProperties` (`serviceNodeId` int(10) unsigned NOT NULL,`name` varchar(255) character set ascii NOT NULL,`value` blob NOT NULL,PRIMARY KEY (`serviceNodeId`,`name`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1;

Thanks You, it's work , but now i can't login to plesk panel, show me error user and passwd, but i not change the pass!!!
 
Do you mean login as admin? Try to change admin's password with using /usr/local/psa/admin/bin/ch_admin_passwd utility.
 
thkxsU i do.
The last question, in migration i lost the redirection from http to https when i go to 8443 port. The apache show:

400 Bad Request

The plain HTTP request was sent to HTTPS port
nginx
 
Could you please send me autoinstaller logs from /tmp/ in PM?
 
I'm having the same problem.

Where you able to fix it ?

thkxsU i do.
The last question, in migration i lost the redirection from http to https when i go to 8443 port. The apache show:

400 Bad Request

The plain HTTP request was sent to HTTPS port
nginx
 
Log

Could you please send me autoinstaller logs from /tmp/ in PM?
...
Component ...
Component ...
Component plesk/watchdog: mode up2date, installed_buildtime=1374665628, available_buildtime=1374665628
The following components were selected: 'plesk/awstats'
Gathering information about installed license key...
KeyUpdateChecker::doCheck: no components for check key update
ComponentsExamine::doPreExamine: no components for examination

Getting bootstrapper packages to installation list:
skip package 'pp11.5.30-bootstrapper-11.5.30-cos5.build115130724.18.x86_64' from component common - there is same or newer version of this package is installed (in system pp11.5.30-bootstrapper-11.5.30-cos5.build115130724.18.x86_64)
Following bootstrapper packages will be installed: (empty)
----------------

Getting packages to installation list:
Following packages will be installed: awstats-7.1.1-13052215.parallels.noarch
----------------
Check package set before installation
The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
Installing packages
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 186, in ?
main()
File "/usr/local/psa/bin/yum_install", line 181, in main
installer.perform(to_install, opts.remove)
File "/usr/local/psa/bin/yum_install", line 141, in perform
raise Exception("Scriptlet or other non-fatal errors occurred during transaction.")
Exception: Scriptlet or other non-fatal errors occurred during transaction.
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'
Execute command /usr/local/psa/admin/bin/send-error-report install
FileFetcher: get file (~empty)/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3
FileFetcher: get file (~empty)/SITEBUILDER_11.5.6/sitebuilder-11.5.6-rhall-all.inf3
FileFetcher: get file (~empty)/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3
FileFetcher: get file (~empty)/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3
FileFetcher: get file (~empty)/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3
FileFetcher: get file (~empty)/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3
Error: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
 
Last edited:
Remove all third-party repos like epel, for example:

# mv /etc/yum.repos.d/epel.repo /etc/yum.repos.d/epel.repo.bak

and start upgrade again.
 
I have this:

[root@myserver ~]# mv /etc/yum.repos.d/epel.repo /etc/yum.repos.d/epel.repo.bak
mv: not evaluated `/etc/yum.repos.d/epel.repo': any file ou repertory like that

I have these files:
atomic.repo
CentOS-Base.repo
CentOS-Debuginfo.repo
CentOS-Media.repo
CentOS-Vault.repo
dag.repo
 
Last edited:
It was just example. There can be other files for third-party repos.
 
I have these files:
atomic.repo
CentOS-Base.repo
CentOS-Debuginfo.repo
CentOS-Media.repo
CentOS-Vault.repo
dag.repo



If I try to update via Plesk Interface:
Installation started in background

Getting bootstrapper packages to installation list:
skip package 'pp11.5.30-bootstrapper-11.5.30-cos5.build115130724.18.x86_64' from component common - there is same or newer version of this package is installed (in system pp11.5.30-bootstrapper-11.5.30-cos5.build115130724.18.x86_64)
Following bootstrapper packages will be installed: (empty)
----------------

Getting packages to installation list:
Following packages will be installed: awstats-7.1.1-13052215.parallels.noarch
----------------
Check package set before installation
The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
Packages en cours d'installation
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 186, in ?
main()
File "/usr/local/psa/bin/yum_install", line 181, in main
installer.perform(to_install, opts.remove)
File "/usr/local/psa/bin/yum_install", line 141, in perform
raise Exception("Scriptlet or other non-fatal errors occurred during transaction.")
Exception: Scriptlet or other non-fatal errors occurred during transaction.
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'
Execute command /usr/local/psa/admin/bin/send-error-report install
Error: Echec de l'exécution de l'utilitaire yum.
L'utilitaire yum n'a pas réussi à installer les packs requis.
Attention ! Votre logiciel risque de ne pas fonctionner.
Veuillez contacter l'assistance technique du produit.
 
Yes, finally any problem on interface.

Another problem which I had received more than 20 messages since 10 hours about Dr.Web Updater


Hi. This is the qmail-send program at myserver.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[email protected]>:
Unable to forward message: mail server permanently rejected message (#5.3.0).

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 7067 invoked by uid 100); 31 Jul 2013 11:30:01 +0200
Date: 31 Jul 2013 11:30:01 +0200
Message-ID: <[email protected]>
From: [email protected] (Cron Daemon)
To: [email protected]
Subject: Cron <drweb@ns226703> /opt/drweb/update.pl >>/var/log/drwebupdate.log
Content-Type: text/plain; charset=ISO-8859-1
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/var/drweb>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=drweb>
X-Cron-Env: <USER=drweb>

ERROR: Dr.Web Updater: key file not found !
See Dr.Web Updater log file for details.
 
Last edited:
Back
Top