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[Error] V/v statistic not update

Discussion in 'Plesk 11.x for Windows' started by DucM, Dec 13, 2012.

  1. DucM

    DucM New Pleskian

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    OS: 2008 x64 SP2
    Plesk ver: 11.0.9 Update #31

    Error:
    1. I run daily task in schedule and it sent back to me an email with error above.
    Can i use the runas to create Plesk administrator windows profile ? (i try use admin plesk password but fail to login)

    2. By the way, the statistic not update, i try to run by command with one domain, it's run ok.
    My server setting will logoff user if idle remote desktop session in 60'. is that affect to schedule to run statistic?

    Thanks,
     
  2. PavelV

    PavelV Plesk for Windows Staff Member

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    Looks like something happened with "Plesk Administrator" user.
    You could try to launch these internal commands:
    "%plesk_bin%\usermng.exe" --uninstall-plesk-admin
    "%plesk_bin%\usermng.exe" --install-plesk-admin

    I hope this can help you.
     
  3. DucM

    DucM New Pleskian

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    Thanks, the error above is gone but.. statistic still not update.
    here the log of statistics.exe. Any idea?


    HTML:
    Timeout expired
       at (VADOConnection::open line 62)
       at Count MSSQL databases sizes(statistics::calculateDiskSpace line 3366)
    Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\statistics.exe
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Location:
    Novosibirsk, Russia
    Try to run statistics in verbose mode with something like:

    C:\Program Files (x86)\Parallels\Plesk\admin\bin>statistics.exe --verbose --all

    and check output carefully.
     
  5. DucM

    DucM New Pleskian

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    OS Microsoft Windows Server 2008 Service Pack 2
    Panel version 11.0.9 Update #45, last updated at April 9, 2013 05:13 PM

    This's the output of command (some lines above command ended):

    Code:
    16384 lines processed (609000 ms, 26 lines/second)
    Dropped record (virtual hostname 'http://******.com/Portal/nc-32c03966-3f862
    2f8-chuyen-muc-cho-ba-bau-va.aspx' does not match SiteDomain='******.com' no
    r HostAliases parameters): 2013-04-11 10:19:18 W3SVC249 svr-R4 103.28.36.147
     GET /Media/Portal/News/Images/vn/Uß╗?ng+sß╗»a+nh╞░+thß║┐+n├ o+mß╗?i+tß╗?t+cho+s
    ß╗⌐c+khß╗Ã…e.jpg - 80 - 113.160.162.10 HTTP/1.1 Mozilla/5.0+(Windows+NT+5.1;+rv:1
    9.0)+Gecko/20100101+Firefox/19.0 ASP.NET_SessionId=h5mebev451mdcq55zympyhjf http
    ://*******.com/Portal/nc-32c03966-3f8622f8-chuyen-muc-cho-ba-bau-va.aspx yteg
    iadinh.com 200 0 0 65771 579
    Jumped lines in file: 0
    Parsed lines in file: 23174
     Found 5 dropped records,
     Found 0 comments,
     Found 0 blank records,
     Found 0 corrupted records,
     Found 0 old records,
     Found 23169 new qualified records.
    
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    And here is a copy of eventview:
    Code:
    Log Name:      Plesk
    Source:        statistics.exe
    Date:          4/12/2013 5:07:02 AM
    Event ID:      1
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      svr-r4
    Description:
    Timeout expired
       at (VADORecordSet::open line 118)
       at Count MSSQL databases sizes(statistics::calculateDiskSpace line 3366)
    Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\statistics.exe
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="statistics.exe" />
        <EventID Qualifiers="0">1</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-04-11T22:07:02.000Z" />
        <EventRecordID>54</EventRecordID>
        <Channel>Plesk</Channel>
        <Computer>svr-r4</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Timeout expired
       at (VADORecordSet::open line 118)
       at Count MSSQL databases sizes(statistics::calculateDiskSpace line 3366)</Data>
        <Data>C:\Program Files (x86)\Parallels\Plesk\admin\bin\statistics.exe</Data>
      </EventData>
    </Event>
    another error after run fix admin:
    Code:
    Log Name:      Plesk
    Source:        Unable to process impersonate run as command
    Date:          4/12/2013 1:43:00 AM
    Event ID:      1
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      svr-r4
    Description:
    Unable to get user svr-R4\Plesk Administrator profile path: (2) The system cannot find the file specified.
    Execute file name: 
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Unable to process impersonate run as command" />
        <EventID Qualifiers="0">1</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-04-11T18:43:00.000Z" />
        <EventRecordID>48</EventRecordID>
        <Channel>Plesk</Channel>
        <Computer>svr-r4</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data>Unable to get user svr-R4\Plesk Administrator profile path: (2) The system cannot find the file specified.</Data>
        <Data>
        </Data>
      </EventData>
    </Event>
    Is it that relate with ntfs permission or mssql time-out config (320sec or 300 in default)? I run command as administrator.
     
    Last edited: Apr 11, 2013
  6. Mehrpouyan

    Mehrpouyan New Pleskian

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    Joined:
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    Messages:
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    I Have This Problem

    Statics Does Not Update And This Error Shown In Event Viewer :

    Query timeout expired
    at (VADORecordSet::eek:pen line 118)
    at Count MSSQL databases sizes(statistics::calculateDiskSpace line 3366)
    Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\statistics.exe

    How I Can Fix This Problem ?
     
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