• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

error when create customers

D

DinosB

Guest
When i try to create new customers i take this error:

Error: system user update is failed: Unable to create system user: usermng: PAM password change failed: 24, Failed preliminary check by password service

Centos 5.5 x64 plesk panel 10.0.1
 
I have the exact same problem on same OS with Plesk 10.0.1. It's a brand new install not an upgrade.
 
I'm installed Plesk 10 on centos 64 bit and I test on Centos 32 bit

alway I receive same error when I create a customer or reseller or I try to add a web site

Customers
Error: system user update is failed: Unable to create system user: usermng: PAM password change failed: 24, Failed preliminary check by password service System error 111: Connection refused

This is where you manage accounts of your hosting service customers: create new accounts along with service subscriptions, manage existing customers, and remove accounts. To administer websites, mail or any other services provided to a customer, go to their Control Panel by clicking the Control Panel link in the list.
 
As no one seems to have a solution, I reinstalled everything under Plesk 9.5 and now everything seems fine other then my license that doesn't work on Plesk 9.5 only on 10 but I'm waiting for a new license to work on Plesk 9.5 so it should be fine after that.
 
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