Error when try to create a new subscription

[Alberto Tormo]

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk Panel 10.4.4 #36 - CentOs 5 x64

PROBLEM DESCRIPTION
When try to add a new subscription I get an error:

Error: system user update is failed: Unable to create system user: Unable to execute usermng: usermod: no changes setquota: Cannot find mountpoint for device /dev/vzfs setquota: No correct mountpoint specified. setquota: Cannot initialize mountpoint scan. usermng: Unable to set quota for user 'thenewuser'

The panel log /usr/local/psa/admin/logs/panel.log says:

2012-06-19T18:53:14+02:00 ERR (3): system user update is failed: Unable to create system user: Unable to execute usermng: usermod: no changes
setquota: Cannot find mountpoint for device /dev/vzfs
setquota: No correct mountpoint specified.
setquota: Cannot initialize mountpoint scan.
usermng: Unable to set quota for user 'thenewuser'

STEPS TO REPRODUCE
Just add a new subscription

ACTUAL RESULT
Error

EXPECTED RESULT
Have the new subscription created

ANY ADDITIONAL INFORMATION
I detect it after the last MU#36

 

[IgorG]

It looks like that quota is not enabled on your Virtuozzo VPS. Ask admin of Virtuozzo node to enable it if you haven't access to Virtuozzo node.

 

[Alberto Tormo]

Thanks IgorG
I was trying to reproduce the steps to explain it, and by mistake I used the "unlimited" service plan.
With that one, I can create the subscription, and then I can change the service plan to one personalized (I always used the same personalized) without problems.

So, I have the problem when try to add a new subscription with a personalized service plan. I tried with 3 diferents and have problems with all, except unlimited that created correctly the subscription.

Still thinking is the same problem? or I have to check something more?

Thanks!