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Error While Doing Initial Install

EricVP

New Pleskian
Tried to Install Plesk Panel using the automated installer on Windows Server 2008 R2 SP1 and recieved this in the error log:

[2014-05-28 14:23:51.171240] MSI (04): Property(S): SOURCEDIR = C:\ParallelsInstaller\parallels\PANEL-WIN_12.0.18\dist-msi-Microsoft-2003-i386\
[2014-05-28 14:23:51.171240] MSI (04): Property(S): SourcedirProduct = {D822BEF2-3464-4A32-9BC6-2DFDAC1C3646}
[2014-05-28 14:23:51.171240] MSI (04): Property(S): ProductToBeRegistered = 1
[2014-05-28 14:23:51.171240] MSI (04): === Logging stopped: 5/28/2014 14:23:51 ===
[2014-05-28 14:23:51.186776] Package action: InstallMsiPackage, package: mysql-server-configurator, exec time: 11.996 sec. desc: file='C:\ParallelsInstaller\parallels\PANEL-WIN_12.0.18\dist-msi-Microsoft-2003-i386\mysql-server-configurator.msi', command-line='ADDLOCAL=ALL ALLUSERS=1 ARPSYSTEMCOMPONENT=1 REBOOT=R'
[2014-05-28 14:23:51.186776] Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_12.0.18\dist-msi-Microsoft-2003-i386\mysql-server-configurator.msi': Fatal error during installation. (Error code 1603)[2014-05-28 14:23:51.186776]
[2014-05-28 14:23:51.186776] Action '<install-msi-package command-line="ADDLOCAL=ALL ALLUSERS=1 ARPSYSTEMCOMPONENT=1 REBOOT=R" />' failed with error 1603(0x00000643)[2014-05-28 14:23:51.186776]
[2014-05-28 14:23:51.279993] Error: The installation of the package 'mysql-server-configurator' failed with code 1603. (install: configuring MySQL server...)
Not all packages were installed.
Please, contact product technical support.


mySQL was not already installed on the server, so I'm not sure what caused this error. I tried to run the installation without mySQL selected to be installed, but I got an error saying it was required for installation. Any assistance would be greatly appreciated!
 
Thanks for your reply. Read through the article however I'm still not able to figure out why the RPC server wouldn't be responding. The service is running and I tried running the install with the Firewall turned off as well - same issue.

Is it not possible to install Plesk v12 without mySQL and manually install mySQL server later (on another machine), so I can get the installation to go through?

Thanks,

Eric
 
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