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Error with Website

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by CalebF, Apr 7, 2011.

  1. CalebF

    CalebF Guest


    We changed the username for an account and last night we performed an upgrade which cause this account to display a Service Unavailable error whenever you went to the website.

    So I performed a Repair Plesk Installation now we get the following error:

    HTTP Error 500.19 - Internal Server Error
    The requested page cannot be accessed because the related configuration data for the page is invalid.
    Detailed Error Information
    Module IIS Web Core
    Notification Unknown
    Handler Not yet determined
    Error Code 0x80070005
    Config Error Cannot read configuration file due to insufficient permissions
    Config File \\?\C:\Inetpub\vhosts\seaquest.co.nz\httpdocs\web.config
    Requested URL http://seaquest.co.nz:80/?randomHash=4de23337b49c20abb2282b2746d75e0f
    Physical Path
    Logon Method Not yet determined
    Logon User Not yet determined
    Config Source

    Anybody have any suggestions on a repair? We've filled a support ticket with plesk however that can take a while to get a reply!

    All responses much appreciated :]
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    Did you try forum's search for "Cannot read configuration file due to insufficient permissions" phrase? It was discussed here a lot of times.