• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Error: You cannot log in using your global account credentials because...

T

TechS

Guest
Hi there

A customer has asked us to install Parallels Sitebuilder on his server. This server already runs Plesk 9.5.2.
I downloaded the autoinstaller, and checked the box for sitebuilder and let the script run. It installed sucessfully.

Now when going to login to Plesk this message appears

'Error: You cannot log in using your global account credentials because there are no local accounts connected to your global account. Please provide your local account credentials.'

I now cannot login to Plesk with the admin account. How do I resolve this? The help files suggested the process would be automatic :)

Cheers
Chris
 
Back
Top