• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Error: You have entered incorrect username or password

scrupul0us

New Pleskian
I have quadruple checked the usernames and passwords for my users however NO ONE except admin can log into the control panel under https://<hostname>:8443

am I missing something?
 
I've been digging further...

-there's no lockout table like in versions past
-all the users trying to login have the 'owner' role
-all the users trying to login are active

Again, I've reset passwords and tried multiple browsers... no one but admin can login... what zee heck?
 
Were you ever able to find a solution to this issue ? I'm facing the exact same thing but everything looks right. Not sure what to check next.
 
Back
Top