Everything worked fine until upgrade

[achaeon2]

I just upgraded to 8.3 this morning and now I cant get back into Plesk. I get the following error on the site:

Components::componentUpdate() failed: Unable to exec utility packagemng: packagemng: Unable to connect to Plesk Database: Client does not support authentication protocol requested by server; consider upgrading MySQL client
packagemng: Unable to connect to the mysql database

Upon restarting psa from the command line I see:

[root@www tmp]# /etc/rc.d/init.d/psa start
Starting xinetd service... done
Starting named service... done
Starting mysqld service... not installed
Starting qmail service... done
Starting courier-imap service... done
Starting rhdb service... done
Starting psa-spamassassin service... done
Starting Plesk... done
Starting drwebd service... failed



So what happened? Why is it saying msyqld service is not installed?

Thanks!

 

[unika]

Did the upgrade finish correctly? Try to check /tmp/autoinstaller3.log Probably, the issue because of failed Plesk upgrade. In this way you can upgrade Plesk manually on the server: download package from ftp://download1.swsoft.com/Plesk/Plesk8.3 and install it or contact Swsoft support.