External SQL server

[Dario Ristic]

I have external SQL server and I'm trying to configure network share folder to restore databases through Plesk panel. The problem I get is:

Error: dbbackup failed: Unable to restore database 'something'
Unable to open connection. Error code: 0x00000520

I think that it is a permission issue, but I don't know how to solve it. I've tried almost everything I could do with permissions, tried network share folder both on Plesk server and SQL, Full control to Everyone, etc....

Any clues?

 

[WinHN HN]

Please check the firewall settings..mysql or mssql server ?

 

[HaralamposT]

any fixes or update for this issue?

On manual it says :

This directory can be located anywhere in your network and it is required for backing up and restoring MS SQL databases. This directory must be accessible over the network by both the Plesk server and the MS SQL server: both Plesk and the user that is running remote MS SQL Database Server must have read/write access to this directory.


how we can setup the bold part ?

 

[Andrew Budkin]

Any solutions?
Is techsupport even read this forum?