Resolved Failed domain creation

[visualnetwork]

Hi everybody,

I have a problem. I use Plesk Onyx 17.8.11 Debian 8.11
I want to add a new subdomain or domain, and a receive this message:
Failed domain creation: unable to update domain data: cObject::update() failed: some fields are empty or contain an improper value. ('type'='')

A few days ago there was no problem, but now....
What's the problem?

Thanks for the help.

Turi László

 

[visualnetwork]

Hi everybody,

I have a problem. I use Plesk Onyx 17.8.11 Debian 8.11
I want to add a new subdomain or domain, and a receive this message:
Failed domain creation: unable to update domain data: cObject::update() failed: some fields are empty or contain an improper value. ('type'='')

A few days ago there was no problem, but now....
What's the problem?

Thanks for the help.

Turi László

 

[IgorG]

I see that you have already submitted a ticket for Plesk Support Team. Please share the reason and solution of this issue after fixing by Plesk supporters.

 

[visualnetwork]

I see that you have already submitted a ticket for Plesk Support Team. Please share the reason and solution of this issue after fixing by Plesk supporters.

No solution yet.

 

[visualnetwork]

Hello,

The Plesk Support Team solved the problem.
There was redundant entry under "dns_recs" table which was blocking normal domain creation.
This record has an empty type and dns_zone_id=0.
This entry was removed and it is possible to create new domains now.