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Failed to update Panel

Ryan11433

Regular Pleskian
Finally today was no longer a 500 internal server at Plesk Control Panel and I can now report this issue to you as I have the time at the moment to do so. It's Parallels Plesk Panel 11.0.9 with 11.0.9 Update #44 using Windows 2008 R2 SP1 as the production server that was upgraded from Windows 2008 SP2 a while ago.

The Plesk Control Panel says

Failed to update Panel. You can send the update log to Parallels support to try fixing the issue. View the update log.

And the update log displays:

Error

Internal error: File specified by a22e13e8-2237-b5d8-f515-efb90e534db5 was not found

Message
File specified by a22e13e8-2237-b5d8-f515-efb90e534db5 was not found

File
LogFile.php

Line
41

Type
Smb_Exception_NotFound
 
Last edited:
Having the same issue.

Bootstrapper repair < error continues
/usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base < error continues

PSA Details:
Code:
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
    <product id="plesk" version="11.0.9" installed-at="20130403T113005">
        <patch version="47" timestamp="" installed-at="20130418T074128" />
    </product>
</patches>
 
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