Failed to update Plesk. Error

[Soares]

Hey guys today I got this error message :

"Failed to update Plesk. To solve this problem, you can send the update log to Odin support. View the update logs (Mar 28, 2016). Copy the logs to your computer before you close this message. To close this message, click here."

All the components that had new updates were sucessfully installed manually at the "Install and Update Odin Products" section but I have no idea if I should ignore this or not. My current installed version is 12.5.30 Update #27 on a Centos 6.6 server.

I've attached the error below.

Thanks in advance

 

[UFHH01]

Hi Soares,

your error:

ERROR: error during prepare patch plesk-12.5.30~patch27
Failed to download the package https://autoinstall.plesk.com/PSA_12.5.30/microupdates/MU27/common/admin/plib/CommonPanel/Aps/Cache/Content.php:
The requested URL returned error: 404
Not all packages were installed.
Please try installing packages again later.
Please, contact product technical support.

... leads to known issues, as decribed at:

Cannot download Plesk packages from autoinstaller.plesk.com( Plesk Knowledge-Base article 113175 )​