• Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

File does not show up after uploading.

N

NetWrite

Guest
A client is having some serious problems using FTP and the Plesk Filemanager.
For some reason none of the uploaded files seem to are within reach of a browser.

If I upload for example test.gif than does this show up on the server, in the filemanager and on FTP. However when I go to http://www.domain.tld/test.gif the file is not found. And yes, it is placed in HTTPDOCS.

I have tryed several options, deleting and restoring the account, resetting DNS, resetting FTP but none of these seem to work. What is the problem?
 
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