• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

File manager and FTP access problem after vhost location update

N

neodepo

Guest
Hello

I had a very small partition at my server where /var/www/vhost/ was located
so I moved my vihost to
/home/www/vhost/

I did this using the "transvhosts.pl" tool.
It worked fine but it suddenly stopped when updating database.

I am able to access all my domains using a browser but I can not acces through FTP (I am getting password fail error) and if I try to access via the Plesk Control panel I am getting the following error:

ERROR: PleskFatalException
Unable to resolve rath path to file /home/www/vhosts/neodepo.com

0: /usr/local/psa/admin/plib/class.Checker.php:785
Checker::filepath(string '/home/www/vhosts/neodepo.com', string '/home/www/vhosts/neodepo.com', string 'neodepo')
1: /usr/local/psa/admin/plib/class.FileManager.php:528
FileManager->get_file_path(string '/')
2: /usr/local/psa/admin/plib/class.FileManager.php:699
FileList->fetchFileList()
3: /usr/local/psa/admin/plib/class.cList.php3:97
cList->fetchList()
4: /usr/local/psa/admin/plib/class.cList.php3:117
cList->init()
5: /usr/local/psa/admin/htdocs/filemanager/filemanager.php:621


The path "/home/www/vhosts/neodepo.com" does exist
The user home is ok (pointing to the new path) and I have also created a symbolic link just in case.

If I create a new domain I do can access FTP and plesk control panel file manager

What can I do?

Thanks in advance!

Neo
 
Hello, I have already solved my problem.
The home for the users was wrong, I updated home paths at the /etc/passwd file and everything worked just fine.
 
Back
Top