• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Resolved Fresh install but cannot create customer?

raytracy

Basic Pleskian
I have a fresh installed Onyx 17.5+CentOS 7.3+SELinux enabled+WebHost edition licensed
data disk has NFS mounted at /var/www, and /etc/fstab configured as:

pve1data:/IMGLIB /var/www nfs defaults,_netdev 0 0

I got this message when I try to create the 1st customer:
upload_2017-7-19_1-20-50.png

I never experience similar error with my other hosts, so I try to: plesk repair all, and found it show me an error which did not ask me to fix:

Checking Linux system files[2017-07-19 00:52:22] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/fsmng' '--check-ac' '/var/www/dumps' '--perms' '0750' '--owner' 'psaadm' '--group' 'psaadm'] with exit code [1]

I found my /var/www looks like this:

[root@imglib www]# ll
total 3
drwx------. 3 root root 3 Jun 18 16:17 cgi-bin
drwx------. 2 psaadm psaadm 22 Jul 19 00:56 dumps
drwx------. 2 root root 2 Jun 10 2014 html
drwx------. 2 root root 2 Jul 10 00:17 tmp
drwx------. 2 webalizer root 4 Jun 18 16:19 usage
drwx------. 8 root root 8 Jul 19 00:49 vhosts


The file permission looks difference if compare to my other Onyx.

I have try to: plesk repair fs -verbose, still got the same error as above.

What's next step I can troubleshoot?
 
Last edited:
Most probably this issue is caused by fact that vhosts location (variable HTTPD_VHOSTS_D in psa.conf ) has been changed using symlink and not with the transvhosts.pl utility.
Try to re-locate vhosts directory with the transvhosts.pl utility.
 
Hmmm, problem solved, but a little hard work....

plesk repair all
got error as above
transvhosts.pl (move vhost directory)
got lots more errors and cannot complete the job​

plesk repair installation
1st time:

a lots of error due to mysql cannot maintain log because I have turned on general_log option in /etc/my.cnf
turned log off and try again...
2nd time:
show error due to plesk cannot validate hostname with it IP address. since this host behind NAT firewall and bind to private IP, its hostname are configured to a FQDN which resolved to a public IP address. I fix the FQDN to local private IP in /etc/hosts to solve it....
3rd time:
Plesk looks like fixed all issues
4th time:
Plesk report no error .​

Right now, I finally can create a new customer in Plesk....
 
Back
Top