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Resolved Fresh install but cannot create customer?

raytracy

Basic Pleskian
I have a fresh installed Onyx 17.5+CentOS 7.3+SELinux enabled+WebHost edition licensed
data disk has NFS mounted at /var/www, and /etc/fstab configured as:

pve1data:/IMGLIB /var/www nfs defaults,_netdev 0 0

I got this message when I try to create the 1st customer:
upload_2017-7-19_1-20-50.png

I never experience similar error with my other hosts, so I try to: plesk repair all, and found it show me an error which did not ask me to fix:

Checking Linux system files[2017-07-19 00:52:22] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/fsmng' '--check-ac' '/var/www/dumps' '--perms' '0750' '--owner' 'psaadm' '--group' 'psaadm'] with exit code [1]

I found my /var/www looks like this:

[root@imglib www]# ll
total 3
drwx------. 3 root root 3 Jun 18 16:17 cgi-bin
drwx------. 2 psaadm psaadm 22 Jul 19 00:56 dumps
drwx------. 2 root root 2 Jun 10 2014 html
drwx------. 2 root root 2 Jul 10 00:17 tmp
drwx------. 2 webalizer root 4 Jun 18 16:19 usage
drwx------. 8 root root 8 Jul 19 00:49 vhosts


The file permission looks difference if compare to my other Onyx.

I have try to: plesk repair fs -verbose, still got the same error as above.

What's next step I can troubleshoot?
 
Last edited:
Most probably this issue is caused by fact that vhosts location (variable HTTPD_VHOSTS_D in psa.conf ) has been changed using symlink and not with the transvhosts.pl utility.
Try to re-locate vhosts directory with the transvhosts.pl utility.
 
Hmmm, problem solved, but a little hard work....

plesk repair all
got error as above
transvhosts.pl (move vhost directory)
got lots more errors and cannot complete the job​

plesk repair installation
1st time:

a lots of error due to mysql cannot maintain log because I have turned on general_log option in /etc/my.cnf
turned log off and try again...
2nd time:
show error due to plesk cannot validate hostname with it IP address. since this host behind NAT firewall and bind to private IP, its hostname are configured to a FQDN which resolved to a public IP address. I fix the FQDN to local private IP in /etc/hosts to solve it....
3rd time:
Plesk looks like fixed all issues
4th time:
Plesk report no error .​

Right now, I finally can create a new customer in Plesk....
 
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