FTP Access Problem

[gianni.infodata]

Hi, i have a big problem with my server. I've just update Plesk from 8.3 to 8.6. Now when i try to connect to ftp server, i can't receive the file list and the connection going to timeout. What can i do?
This is the log of the FlashFXP that try to connect.

[R] Connecting to domain.com-> DNS=domain.com IP=62.***.***.*** PORT=21
[R] Connected to domain.com
[R] 220 ProFTPD 1.3.1 Server (ProFTPD) [62.***.***.***]
[R] USER user
[R] 331 Password required for user
[R] PASS (hidden)
[R] 230 User user logged in
[R] SYST
[R] 215 UNIX Type: L8
[R] FEAT
[R] 211-Features:
[R] MDTM
[R] REST STREAM
[R] SIZE
[R] 211 End
[R] PWD
[R] 257 "/" is the current directory
[R] TYPE A
[R] 200 Type set to A
[R] PASV
[R] 227 Entering Passive Mode (62,***,***,***,150,164).
[R] Opening data connection IP: 62.***.***.*** PORT: 38564
[R] Data Socket Error: Connection timed out
[R] List Error
[R] PASV

 

[Amin Taheri]

Sounds like a firewall problem - possibly on your ftp client machine or router at home/work where e ver you are - cant get past the passive ports.

 

[gianni.infodata]

I've have with try with 3 computers, from 3 different connections, with 3 different routers/modems, from 3 different places. Then I've try to open all firewall ports from Plesk to my Ip address. Nothing!

 

[michiganmedia]

Have you tried other ftp clients?

 

[gianni.infodata]

I've resolved the problem.
The new ProFtp 1.3.1 use by default random passive ports. Then I've configured the proftpd to use a ports range.
In the file /etc/proftpd.conf add a line: PassivePorts 60000-60500 After I've configured the firewall with new ports range.
Thank you all for your replies.

 

[michiganmedia]

I figured it was your client. I saw some strange port number. Have you tried FileZilla? Its a free client and its amazing. FileZilla and Joomla are my best friends.

http://filezilla-project.org/
http://www.joomla.org/

 

[gianni.infodata]

i've tryed with many ftp client......but nothing.....the unique way to resolve the problem is described in my last post. Bye