FTP account and home directory

[Mickael Salfati]

Hello,

3.2.0-4-amd64 #1 SMP Debian 3.2.63-2+deb7u2 x86_64
PLesk 12.0.18 MU60

When a customer want to create a FTP account with specific home directory (this directory do exist) error appeared "The specified file or directory does not exist."

Any information, because no customer can create FTP access to specific directory.
It's always available to create an ftp account for / target

Mickael

 

[IgorG]

Looks like problem in permissions. Try to repair vhosts permissions with

# plesk bin repair --restore-vhosts-permissions

 

[Mickael Salfati]

Hi IgorG, I already tried. An important detail: vhosts are moved to NFS partition (loaded in fstab)

 

[IgorG]

Hi IgorG, I already tried. An important detail: vhosts are moved to NFS partition (loaded in fstab)

I hope it was done with transvhosts.pl utility?

 

[Mickael Salfati]

IgorG on this machine, action was done since plesk 11. We just loaded an NFS partition to /var/www/vhosts point.
Everything is okay except this FTP issue.

 

[IgorG]

Maybe incorrect mount options in fstab? Any related errors in logs?

 

[Mickael Salfati]

I didn't find any errors in panel.log about this stuff.

mount options are: nfsvers=3,user,hard,intr,rsize=8192,wsize=8192,noexec,nolock,noatime,proto=tcp,_netdev
noexec, nolock, noatime are here for security purpose.

 

[IgorG]

Let's wait someone more familiar with this type of vhosts configuration.
Anyway - bad idea move vhosts location without transvhosts.pl utility. Consequences are unpredictable.

 

[Mickael Salfati]

Okay IgorG. For information, when we did it (Plesk 10.4 exactly) this utility didn't exist.