FTP account creation issue (if subfolders)

[regisg]

Hello,

I use Plesk 12.5.30 on Linux CentOS 6.5.

I am unable to create an FTP account whose "home directory" contains (existing) subdirectories (with chmod 777) !
I use the Ajax popup for selecting a (sub)directory, for example : /sub.domain.fr/folder1/folder2
and when i want to validate the FTP account i get the message : "The specified file or directory does not exist" !!!
Moreover, for the older FTP accounts in the list, i can see : "non-existent physical directory" ! Which is wrong...

Thanks.

 

[serverpoint_tom]

Hello,

Please check the below article,

http://kb.parallels.com/en/415

Thank you,