Issue FTP Actively Refused Connect

[Eric Hamby]

Just got a server going. Put in all my domains and fired up DW. Tried to connect to my first site and its giving me an error.

The remote host actively refused the attempt to connect to it.

Have i not set up a setting or installed something i should have? Not new in DW by any means so i have tried a few things in DW and still giving same error.

 

[Dumitru]

Try this, in my case It was work:
1. Go to Extensions - Firewall (enable firewall)
2. on Modify Plesk Firewall Rules
System policy for outgoing traffic - Activate Action Allow
System policy for incoming traffic - Activate Action Allow
[URL='https://88.99.104.146:8443/plesk/modules/firewall/edit/rule@1/properties/']System policy for forwarding of traffic - Activate Action Allow[/URL]
[URL='https://88.99.104.146:8443/plesk/modules/firewall/edit/rule@1/properties/'][URL='https://88.99.104.146:8443/plesk/modules/firewall/edit/rule@18/properties/']FTP server - -Activate Action Allow[/URL][/URL]

Then press Apply Changes
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[Eric Hamby]

Still same error. On a trail key now and had this issue from day one. Not really wanting to pay for a full key unless the issue can be fixed.

 

[Dumitru]

Try to make one more user and on ftp connection host set IP not domain url

 

[Dumitru]

your firewall is looking like this ?

 

[Eric Hamby]

Already tried both of those things before posting here.

 

[NicolasP.]

https://support.plesk.com/hc/en-us/articles/213390109-Cannot-connect-to-FTP-in-passive-mode

Maybe this helps you

 

[Eric Hamby]

your firewall is looking like this ?
View attachment 12104

Sure does.

 

[Eric Hamby]

Anywhere to get plesk installed at? I got to get this going i cant keep wasting time on trying to do it myself.

 

[Bitpalast]

Maybe try Professional Service?
https://www.plesk.com/professional-services/

 

[Eric Hamby]

Maybe try Professional Service?
https://www.plesk.com/professional-services/

$150 to install.... wow. Should have stuck with cpanel i think.