Ftp backup broken

[Alexander Stamatis]

I noticed that after the upgrade of plesk the box wasnt sending the backup in the ftp repository and was storing them locally.

Also the backup actions were indicating failure..

So I went to the ftp repo. settings in order to reenter the configuration and I get this error...
Everything else runs normally.


ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: common_func.php3:168
db_query(string 'select `id`,`name`,`type`,`uri` from DashboardPreset where `id`=5')
1: class.Table.php:183
Table->select()
2: class.cObject.php:479
cObject->fetchAttrsFromTable_()
3: DashboardPreset.php:29
DashboardPreset->__construct(integer '5')
4: common_func.php3:3115
objectMaker(string 'DashboardPreset', integer '5', boolean false, NULL null)
5: common_func.php3:3124
objectMakerEx(string 'DashboardPreset', integer '5')
6: UserAdmin.php:205
UserAdmin->getDashboardCustomPreset()
7: Favorites.php:100
Favorites::renderFavoritesDropDown(boolean true)
8: class.Form.php:286
Form->assign()
9: BackupManagerForm.php:149
BackupManagerForm->assign(object of type plesk__server__backup__ftp_repository, object of type BackupManagerScreenTabs, object of type BackupFTPRepositoryList)
10: backup.abstract-repository.php:48
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
11: backup.abstract-repository.php:26
__backup__abstract_repository->accessItem(string 'GET', NULL null)
12: UIPointer.php:596
UIPointer->access(string 'GET')
13: plesk.php:38

 

[Michael neese]

I have to respond to keep this issue at the top...it is a recurring issue that is being ignored by plesk!!!!

I have the same issue...ftp repository is not used correctly, even though I get a successful message in an email and everything with no errors reported. What is happening though with mine is that the files actually end up in an old repository that is on the same server,... this is not the default server dump but rather an older repository from months ago.
Is there any file that can be edited to reconfigure the default ftp repository, because the plesk interface does not handle this correctly?

 

[Alexander Stamatis]

I get constantly errors.

Plesk Does not respond.

The problem is that the backups are stored locally and also this increases the disk usage of the clients ...
Aand then I manually need to remote backup the files...

 

[Michael neese]

try upgrading the psa-proftpd to 1.3.2. Works fine for me

yum upgrade psa-proftpd

 

[Alexander Stamatis]

Proftpd is already up to date !

 

[Michael neese]

It says your database went away! If you exit plesk then clean the browser cache, then reenter plesk, go first to re-configure the ftp repository. Then try again to that repository, but you must get a successful re-configuration of the repository.
If that does not work, here is place for a script that maybe you may adapt:

http://www.grafxsoftware.com/faq.php/Automated-Remote-FTP-Backup-shell-script/1/6/