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Ftp backup broken

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Alexander Stamatis, May 3, 2009.

  1. Alexander Stamatis

    Alexander Stamatis Guest

    I noticed that after the upgrade of plesk the box wasnt sending the backup in the ftp repository and was storing them locally.

    Also the backup actions were indicating failure..

    So I went to the ftp repo. settings in order to reenter the configuration and I get this error...
    Everything else runs normally.

    ERROR: PleskMainDBException
    MySQL query failed: MySQL server has gone away

    Additionally, an exception has occurred while trying to report this error: PleskMainDBException
    MySQL query failed: MySQL server has gone away

    0: common_func.php3:168
    db_query(string 'select `id`,`name`,`type`,`uri` from DashboardPreset where `id`=5')
    1: class.Table.php:183
    2: class.cObject.php:479
    3: DashboardPreset.php:29
    DashboardPreset->__construct(integer '5')
    4: common_func.php3:3115
    objectMaker(string 'DashboardPreset', integer '5', boolean false, NULL null)
    5: common_func.php3:3124
    objectMakerEx(string 'DashboardPreset', integer '5')
    6: UserAdmin.php:205
    7: Favorites.php:100
    Favorites::renderFavoritesDropDown(boolean true)
    8: class.Form.php:286
    9: BackupManagerForm.php:149
    BackupManagerForm->assign(object of type plesk__server__backup__ftp_repository, object of type BackupManagerScreenTabs, object of type BackupFTPRepositoryList)
    10: backup.abstract-repository.php:48
    __backup__abstract_repository->accessItemsList(string 'GET', NULL null)
    11: backup.abstract-repository.php:26
    __backup__abstract_repository->accessItem(string 'GET', NULL null)
    12: UIPointer.php:596
    UIPointer->access(string 'GET')
    13: plesk.php:38
  2. Michael neese

    Michael neese Guest

    I have to respond to keep this issue at the top...it is a recurring issue that is being ignored by plesk!!!!

    I have the same issue...ftp repository is not used correctly, even though I get a successful message in an email and everything with no errors reported. What is happening though with mine is that the files actually end up in an old repository that is on the same server,... this is not the default server dump but rather an older repository from months ago.
    Is there any file that can be edited to reconfigure the default ftp repository, because the plesk interface does not handle this correctly?
  3. Alexander Stamatis

    Alexander Stamatis Guest

    I get constantly errors.

    Plesk Does not respond.

    The problem is that the backups are stored locally and also this increases the disk usage of the clients ...
    Aand then I manually need to remote backup the files...
  4. Michael neese

    Michael neese Guest

    try upgrading the psa-proftpd to 1.3.2. Works fine for me

    yum upgrade psa-proftpd
  5. Alexander Stamatis

    Alexander Stamatis Guest

    Proftpd is already up to date !
  6. Michael neese

    Michael neese Guest